

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Justin is an elite level professional and stands out as an extremely hard worker. Justin gives a high level of customer service expertise to both clients and Realtors alike. I am greatful to have had the opportunity to work in conjunction with...
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Reply from Justin Conte
September 24th, 2026 12:29 PM
Melody, thank you so much for the kind words! I truly appreciate you taking the time to leave such a thoughtful review. It has been a pleasure working with you, and I’m grateful for the opportunity to work alongside you and your clients. I’m...
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Sott helped me through each step even when unexpected problems arose. He made sure things got done and I am now in amuch better place thanks to him.
Reply from Scott Sheedy
August 10th, 2026 04:23 PM
Jennifer, I'm pleased that I could assist you through each step, even when challenges came up. It's great to hear you're now in a better place. If you need anything else, feel free to reach out.
there was great communication and and alot of help buying our first house great experience overall
Reply from Christopher Trombley
August 3rd, 2026 04:17 PM
Jimmie, I'm pleased to hear that you had a great experience with the communication and assistance provided during your first home purchase. It's wonderful to know that I could help make this important milestone a positive one for you. If you...
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I don't know that this is Steven's fault, but this experience was terrible. The communication was awful after Steven and I had the initial conversations about moving forward with the refi. It was particularly bad once the process moved to closing....
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Reply from Steven Sickler
August 10th, 2026 02:48 PM
Robert, I'm sorry to hear about the communication issues you faced during the refinancing process. I appreciate your feedback and understand your frustration with the miscommunications and unclear explanations. If you're open to discussing...
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Great communicator & problem solver.
Service and communication was amazing!
Reply from New American Funding - Christopher ...
July 31st, 2026 01:02 PM
Anthony, I appreciate your kind words about the service and communication. It's great to know that you had a positive experience. If there's anything more I can assist you with, please let me know.
Made buying a home easier.
Reply from Brett Sackman
August 10th, 2026 06:21 PM
I'm glad I could help make the home buying process easier for you, Brandon. If you have any more questions or need further assistance, please feel free to reach out.
Great and caring , super communciative, support the process even though NAF underwriting team are very difficult and random to deal with.
Reply from Nathan Cohen
August 10th, 2026 03:11 PM
Xin, I'm glad to hear that you felt supported and found the communication helpful during the process. I understand that dealing with underwriting can be challenging, and I'm here to assist in any way I can. If you have any further questions...
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Duncan was very knowledgeable and very friendly. Gave me great advice advice
Reply from Duncan McCorquodale
August 10th, 2026 07:33 PM
Angela, I'm happy to hear that you found my advice helpful and felt comfortable with my approach. If you ever need further assistance or have more questions, please feel free to reach out.
The Loan Processor made to process horrible Very poor communication, and vefications that sat still for 3 weeks and we continue to email and call still have spoken to her only through emails we understand that work can be a lot but when people...
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Reply from Henry Alnajjar
August 10th, 2026 06:38 PM
Marshall, I appreciate you sharing your concerns with me. It's important to me that you feel confident and comfortable throughout the loan process. I'm sorry to hear about the communication issues you've experienced. Please reach out to me...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing