New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,547)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

Search Reviews

Write a Review

4.78

(14,547)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

My loan officer is Nina Ellis was not at all responsive and she never answered my calls or emails on timly manner and always she was delivering things in very last minute and overall they jou was very much disappointed though i have a great...

Reply from David Kogelman

August 21st, 2026 08:42 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Responsiveness

Reply from Laura D'Andrea

August 21st, 2026 02:19 PM

Samuel, I appreciate your feedback on my responsiveness. I'm glad to have been available to assist you.

Excellent customer service Excellent communication very thankful for the easy process

Reply from Charles Baskin

August 21st, 2026 01:09 PM

I'm pleased to hear you had a positive experience, Lloyd. Thank you for appreciating the communication and service.

Matt was always available to answer my client's questions and made sure she was comfortable and understood every step thoughout the proces. Looking forward to working together in the future!

Got what I needed

Reply from Michael Seago

August 20th, 2026 05:24 PM

Emily, I'm pleased to hear that you got what you needed. If there's anything else I can assist you with, please feel free to reach out.

Laura was extremely responsive and answered all our questions

Reply from Laura D'Andrea

August 20th, 2026 04:33 PM

Dorothy, I'm grateful for your feedback. It's great to know that I was able to answer all your questions and be responsive to your needs. Thank you for choosing to work with me.

Moe is probably the most communicative mortgage professional I have ever worked with. He has worked late into the evening and weekends for our clients, and I don't believe he has ever missed a phone call. He goes above and beyond for our clients,...

Quick easy transaction.

Reply from Justin Conte

September 24th, 2026 12:29 PM

I'm glad to hear the transaction was quick and easy for you, Lois. It was a pleasure working with you through New American Funding.

Matt Carr was an absolute pleasure to work with throughout our home buying journey. His unwavering support, knowledge, and willingness to help made what could have been an incredibly overwhelming process feel manageable every step of the way....

Reply from Owner

August 10th, 2026 07:17 PM

thank you so much for the kind words!

Reply from Matt Carr

August 19th, 2026 01:39 PM

Miles, I appreciate your kind words and am truly glad to have been a part of your home buying journey. It's wonderful to know that my support and knowledge helped make the process more manageable for you. If there's ever anything else you need,...

221–230 of 14547

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer