

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Bank statement were'nt even read all involved waited till two days before close to tell me I did'nt have enough income to borrow $466,500 when I was pre approved for $650k. Nobidy even brought up that I have $5k a month going to a retirememt...
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Reply from Chris Frakes
August 19th, 2025 09:56 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Great Communication and fast acting! Love it!!! Not only that but Matt went above and beyond to make it smooth and easy for my clients.
Thanks Matt!
Great communication and fast actin. made it easy and smooth for my client. 👍🏽👍🏽
Laura was incredibly responsive to both me and my client. She is warm and professional, and I won't hesitate to send more buyers her way!
Communication!!! Alex was awesome and kept me informed about everything. Everything was done timely
Reply from New American Funding - Alex Rebolle...
February 24th, 2026 10:23 PM
Thank you for the kind words LaTonya!
Zach was aleays cool calm and collected.
Reply from Zachary Mayhew
August 11th, 2025 02:44 PM
Really enjoyed working with you too, Tyler!
Matt was helpful, available, and urgent to move things along in a stress free positive direction.
Reply from Matt Carr
August 18th, 2025 05:58 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Very friendly and reaponded to calls and emails in a timely manner. Went above and beyond to make sure everything went smoothly
Reply from DeAndre Moore
August 18th, 2025 03:06 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Easy to do from
Reply from Russshlawn Lee
August 18th, 2025 02:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Zach was always available to answer any and every questions we had. He went in depth educating us on all of the loan details and how the process works. I will absolutely recommend Zach to anyone I know selling and buying a home. We also really...
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Reply from Zachary Mayhew
August 8th, 2025 12:34 PM
I'm glad I could be there to answer your questions and guide you through the loan process. Educating clients about the details is something I value, so it's great to hear you found that helpful. I truly appreciate your willingness to recommend...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing