New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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Great experience

Reply from Shawn McCaffrey

September 14th, 2025 01:36 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding - Laura D'Andrea has received a review with 5 star rating from Kurtis M

Laura provided excellent seevice and walked us through the whole process

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Great communication and guidance

Reply from Ruth Danielson

September 13th, 2025 09:04 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

just when I thought it wasn't possible to get refinanced,you guys made it happen. thanks a bunch

Reply from DeAndre Moore

September 13th, 2025 03:54 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Easy communication any time there were questions.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Contact should be easier. Texting available, even after hours. Our first loan officer Blake Henderson was able to respond to text almost 24/7. This time we relied heavily on email and phone calls before 430pm or so and I don't even get off...

Reply from Mike Hyman

September 13th, 2025 02:37 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

The whole process was amazing . Arnold and Sunee both always answered any questions or calls that I hasd it was the best experience . I would refer them both.

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Karl was very responsive throughout the entire process. He explained everything and made sure i understood. Made the process very easy and enjoyable.

I Decline

Reply from New American Funding - Crystal Murr...

September 3rd, 2025 01:51 PM

Thank you for your feedback, Gift. If there's anything specific you'd like to discuss or if you need further assistance, please don't hesitate to get in touch.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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