

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lack of communication made this transaction difficult
I can't say enough good things about my experience with Arnold Esparaze. He guided me through each step of the mortgage process with such professionalism and care. I'm so grateful and would recommend him to anyone without hesitation!Thank You!...
read more
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Matt is awesome. He was easy to work with, communicated clearly and it was clear he had our best interest at heart. If I could give him more stars I would
Matt was very clear in his communication. Looked to give us the best and was overall personable . I would recommend him to anyone in the future
Reply from New American Funding - Matt Carr
October 24th, 2025 02:17 PM
thank you so much Emily
Joe's communication, professionalism and in ability follow through had the entire process held up and challenging. He did not answer calls, texts nor emails and blamed others for his actions.It was an absolutely terrible experience! I would...
read more
I appreciate Kevin's "can do" attitude and work ethic. Kevin's not going to rest until client(s) needs and goals are not only satisfied but exceeded.
Brad is a true professional. He has a wealth of knowledge and has been an excellent advisor for us along this path. We started this more than a year ago and didn't pull the trigger initially, even so he provided advice that helped us out greatly....
read more
Reply from Brad Pugh
November 3rd, 2025 09:19 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Chris was amazing from start to finish! clear and concise information was always provided in a timely manner !
Reply from New American Funding - Christopher ...
October 23rd, 2025 05:23 PM
Thank you for the review, Aneas, it was a pleasure working with you!
communication
Scott was always available for helping me with any additional questions I had. He also kept me in the loop as to what was going on with my loan. It seemed my loan was as important to him as it was to me.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
1561–1570 of 14557
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing