New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Bryan Smith has received a review with 5 star rating from Viviana M
Reply from Owner
November 25th, 2025 05:59 PM
Thank you!
Dealt with our multiple questions and concerns, and took the reins with a last-minute complication due to title co. Showed up to closing which was a very nice touch and greatly appreciated!!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you for the kind words. I was so glad I came to closing. I hope you and your family have a blast turning that new house into a home!
No comments needed
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
New American Funding - Joe Braga
Happy to work with Joe and his team
Reply from Joe Braga
November 7th, 2025 02:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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The overall experience was OK, we closed on the loan and are excited about our new home. There were some communication confusions through emails that could be cleared up pretty easy by including why certain documents are being requested multiple...
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Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you for the feedback Adam. I will take these suggestions to my team and use them to try and improve our service to our customers. Most importantly though, I am glad you are excited about your new home. I wish you and Trish the very best!...
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Overall communications were great
Reply from New American Funding - Alex Rebolle...
February 24th, 2026 10:23 PM
Thank you for the kind words Brad!
Laura was super responsive, easy to talk to, made me feel at ease when I was making decisions, and answered all my questions thoughtfully and thoroughly
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
for
New American Funding - Nicholas Lopez
Both Nicholas and Crystal were amazing to work with! They made this super stressful time so much easier. They were always in to of everything and always answered all of our questions. I would recommend them both to anyone!
Reply from Nicholas Lopez
November 6th, 2025 04:33 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
easy to get a hold of to answer questions and supported us through the whole process . We will def be doing our next deal with him
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you for the kind words Kayla. Much appreciated.
for
Zachary Mayhew
Zach made the process seem effortless. He explained every step before and during the process, which made us feel at ease. He definitely goes above and beyond.
Reply from Zachary Mayhew
October 27th, 2025 01:01 PM
Thank you so much for the nice review, Dalton! It's always a pleasure working with you, and I'm very glad things turned out well for you and your family!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing