New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, MI

Novi, MI
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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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5 Star
88%
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8%
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Reviews from Web
  • B
    Bobby L H
    Jefferson, SD
    Posted on February 15th, 2026 03:15 PM
    It feels like it's a long drawn out process. Multiple times e-signing what looked like the same forms over and over.
    Reply from Ruth Danielson
    February 25th, 2026 03:15 PM
    I understand how frustrating it can be when the process seems prolonged and requires repeated e-signatures, Bobby. I strive to make things as straightforward as possible, and your feedback is valuable in helping me improve. If you have any...
    read more
  • M
    Martha O
    Elgin, TX
    Posted on February 15th, 2026 12:58 PM
    Communication
    Reply from New American Funding - Christopher ...
    February 19th, 2026 08:02 PM
    Great working with you Martha!
  • for
    Pat MacIntyre
    Encompass
    F
    Fariba K
    Atlanta, GA
    Posted on February 15th, 2026 02:46 AM
    o I will when I have a good moment
    Reply from Pat MacIntyre
    February 25th, 2026 09:14 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • L
    Luis L
    Elgin, TX
    Posted on February 14th, 2026 10:36 PM
    NAF really helped me get my numbers ready . Christopher Trombley was so clear and helped me along the process .
    Reply from New American Funding - Christopher ...
    February 19th, 2026 08:02 PM
    Thank you Luis, happy for you and your family. Congratulations!
  • M
    Melanie D
    Stone Mountain, GA
    Posted on February 14th, 2026 04:01 PM
    Courtney was incredibly good at his job . He is patient and knowledgeable. As a first time home owner you just want someone to help navigate the home buying process with you . I am incredibly lucky to have had Courtney by myside every step...
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    Reply from New American Funding - Courtney Min...
    February 26th, 2026 11:35 PM
    Thank you for your kind words, Melanie. I'm truly glad to hear that I could assist you effectively throughout the home-buying process. Your trust and comfort in asking any questions along the way are very important to me. If you ever need more...
    read more
  • A
    Amber D
    Athol, MA
    Posted on February 14th, 2026 12:02 PM
    Matt went above and beyond! He was on the ball every step of the way to get it to the closing table even when the sellers were a bit unconventional.
  • M
    Michael P H
    Somerset, MA
    Posted on February 13th, 2026 08:36 PM
    The confidence Scott exhibits in his knowledge and communication makes it a pleasure.
    Reply from New American Funding - Scott Sheedy
    February 26th, 2026 11:52 PM
    I'm glad to hear that my knowledge and communication made a positive impression, Michael. Your feedback is appreciated, and I'm here if you have any questions or need additional assistance in the future.
  • D
    Dawn M
    Mount Eaton, OH
    Posted on February 12th, 2026 09:24 PM
    I had a good experience I was confused about somethings but Scott Sheedy helped me to understand
    Reply from New American Funding - Scott Sheedy
    February 26th, 2026 11:52 PM
    I'm pleased to know you had a good experience, Dawn. I'm glad I could assist in clarifying things for you. If any more questions come to mind, feel free to reach out anytime.
  • Encompass
    J
    Joshua M C
    Hutchinson, MN
    Posted on February 12th, 2026 05:10 PM
    Brad was excellent, Shae was hard to get information out of at first but was great at the end. We are very dissatisfied about the underwriter regarding clear to close. Our appraisal stated as is because the bathroom had potential mold (we were...
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    Reply from Brad Pugh
    February 23rd, 2026 05:17 PM
    It's nice to know that you found my assistance helpful, Joshua. I'm sorry to hear about the issues you encountered during the appraisal and underwriting process. It seems there were some communication gaps that led to unnecessary expenses,...
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  • B
    Bailey J K
    Windham, ME
    Posted on February 12th, 2026 04:52 PM
    Laura was wonderful throughout the entire process !
    Reply from New American Funding - Laura D'Andr...
    February 27th, 2026 06:47 PM
    I'm pleased to hear that you found the experience positive, Bailey. Ensuring a supportive journey is a priority for me. If you have any more questions or need any assistance in the future, don't hesitate to get in touch.
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing