

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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It feels like it's a long drawn out process. Multiple times e-signing what looked like the same forms over and over.
Reply from Ruth Danielson
February 25th, 2026 03:15 PM
I understand how frustrating it can be when the process seems prolonged and requires repeated e-signatures, Bobby. I strive to make things as straightforward as possible, and your feedback is valuable in helping me improve. If you have any...
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Communication
Reply from New American Funding - Christopher ...
February 19th, 2026 08:02 PM
Great working with you Martha!
o I will when I have a good moment
Reply from Pat MacIntyre
February 25th, 2026 09:14 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
NAF really helped me get my numbers ready . Christopher Trombley was so clear and helped me along the process .
Reply from New American Funding - Christopher ...
February 19th, 2026 08:02 PM
Thank you Luis, happy for you and your family. Congratulations!
Courtney was incredibly good at his job . He is patient and knowledgeable. As a first time home owner you just want someone to help navigate the home buying process with you . I am incredibly lucky to have had Courtney by myside every step...
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Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
Thank you for your kind words, Melanie. I'm truly glad to hear that I could assist you effectively throughout the home-buying process. Your trust and comfort in asking any questions along the way are very important to me. If you ever need more...
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Matt went above and beyond! He was on the ball every step of the way to get it to the closing table even when the sellers were a bit unconventional.
The confidence Scott exhibits in his knowledge and communication makes it a pleasure.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
I'm glad to hear that my knowledge and communication made a positive impression, Michael. Your feedback is appreciated, and I'm here if you have any questions or need additional assistance in the future.
I had a good experience I was confused about somethings but Scott Sheedy helped me to understand
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
I'm pleased to know you had a good experience, Dawn. I'm glad I could assist in clarifying things for you. If any more questions come to mind, feel free to reach out anytime.
Brad was excellent, Shae was hard to get information out of at first but was great at the end. We are very dissatisfied about the underwriter regarding clear to close. Our appraisal stated as is because the bathroom had potential mold (we were...
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Reply from Brad Pugh
February 23rd, 2026 05:17 PM
It's nice to know that you found my assistance helpful, Joshua. I'm sorry to hear about the issues you encountered during the appraisal and underwriting process. It seems there were some communication gaps that led to unnecessary expenses,...
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Laura was wonderful throughout the entire process !
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
I'm pleased to hear that you found the experience positive, Bailey. Ensuring a supportive journey is a priority for me. If you have any more questions or need any assistance in the future, don't hesitate to get in touch.
1021–1030 of 14549
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing