

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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proper expectations on next steps, timeline, etc not communicated 3 months to approve a loan is crazyinaccurate/misleading information provided on multiple occasionsdont think these things were all Andrew's fault; he was very courteous and...
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Reply from Andrew Yee
February 17th, 2026 03:13 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Once we got things going it went Good.
Reply from Robert Steigman
February 17th, 2026 08:40 PM
I'm pleased to hear that things went well once we got them going, David. If you have any further questions or need assistance in the future, feel free to reach out to me.
Andrew Yee made it Great!! He went above and beyond!!
Reply from Andrew Yee
February 16th, 2026 05:12 PM
I'm glad to hear that you were satisfied with the service, Shawn. Going above and beyond to ensure a smooth experience is important to me. If there's anything more I can do for you or if you have any other questions, don't hesitate to reach...
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Great job best friend excellent service.
Reply from Rafael Jubiz
February 16th, 2026 03:23 PM
I'm glad to hear you had an excellent experience, Jorge. If there's anything more I can do for you, please feel free to reach out.
everything was fine except the orginal processor Martha Navas totally dropped the ball and disappeared. That caused at least a 2 week delay or more and unnecessary stress . Cindy picked up the file and she did a wonderful job of fixing things...
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Reply from Brittany Short
February 16th, 2026 03:11 PM
Charles, I appreciate you taking the time to share your experience. I'm sorry to hear that the process didn't go as smoothly as it should have initially, and I understand how frustrating that delay must have been. It's reassuring to know that...
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Amber is a honest and dedicated worker. She kept me informed on every detail and assisted me getting my items processed. She was excellent in returning calls and giving feedback. I think this so important in the process; communication. She...
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Reply from Amber Tennyson
February 16th, 2026 04:48 PM
I'm glad to hear about your positive experience, Flossie. Keeping you informed and ensuring smooth communication is something I strive for, so it's wonderful to know that it made a difference for you. If there's anything further you need or...
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Ryan and Sarah were always there for me and made it more pleasant.
Reply from Ryan Tapp
February 16th, 2026 05:23 PM
I'm glad to hear that Sarah and I could make your experience more pleasant, Patricia. It means a lot to know we could support you throughout the process. If you have any additional questions or need further assistance, please don't hesitate...
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IT went well.
Reply from Mark Tittl
February 16th, 2026 09:19 PM
I'm glad to hear that things went well for you, Norman. Thank you for sharing your experience with New American Funding. If you need anything further, feel free to reach out.
Joe made it easy.
Reply from Joe Mincey
February 5th, 2026 12:43 PM
I'm pleased to hear that the process felt easy for you, Curtis. It was great working with you. If you have any more questions or need assistance in the future, feel free to reach out.
He stay in contact with me and made sure that I was pleased with the process.
Reply from Thomas Phillips II
February 16th, 2026 09:01 PM
I'm grateful for your positive feedback, Johnny. Ensuring clear communication throughout the process is important to me, and I'm glad to know it was appreciated. If there's anything else you need or any questions you have, feel free to contact...
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951–960 of 5795
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing