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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,829)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,829)

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5 Star

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Good communication throughout the process and made closing date on time with no issues.

Gave out great information

Reply from Divah Mae Mosley

October 13th, 2023 02:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Very nice great information about me and my financial advisor

Reply from Jake Stanley

October 11th, 2023 07:05 PM

Thank you Scott!

We had a fantastic experience with Henry as our loan officer. He was very informative about every step of the way and provided us with support and answers to any questions we had. Thank you so much!!

Reply from Henry Rice

October 4th, 2023 01:53 PM

Shady, It was fantastic working with you and Heba, I really hope you all enjoy the new house. I'm very happy to have assisted you all in your first home purchase, again it was great working with you all.

From stat to the day of the closing, the comforted of knowing that I am winning was always present. Everyone was professional on 100%! Henry was like an old friend who understood why I wanted to do what I was doing. And I feel my future will...

Reply from Henry Llanos

October 2nd, 2023 06:02 PM

I am incredibly grateful for your kind words and high rating, Michelle. It was my pleasure to guide you through the process and to be there for you like an old friend. I'm glad to hear you felt comfortable and confident throughout your journey...

Both Jason and Shawn were very personable. They took their time explaining to me the processes of the loan, what’s expected, and the many other questions I had. Sometimes they explained it to me more than once without irritation. They would...

Reply from Jason Lambert

October 2nd, 2023 02:21 PM

Thank you so much for your kind review, Ida. It was my pleasure to assist you throughout the loan process. Your questions were always welcome as it's important to me that you fully understand each step of the way. I'm glad you felt comfortable...

Everyone was helpful and informative.

Reply from Dora Ferrante

October 12th, 2023 02:06 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

If I had known that the loan payments were not being paid directly to the creditors, I would have never listed them during the loan process. A process should have been set up where the customer only has to submit there account information and...

Reply from Henry Llanos

October 2nd, 2023 06:06 PM

I appreciate the feedback, Michael. Providing transparency in our processes is a top priority for us at New American Funding. You've raised an important point about the loan payment process, and I understand how listing the creditors directly...

Communication was excellent

It was my first time doing mortgage and Henry did whatever it takes for him to make me understand every single line for the loan summary and all the terms. I felt i could be ensured and comfortable doing loan with Henry. I already recommended...

Reply from Henry Rice

October 4th, 2023 01:52 PM

Jun Soo, It was a pleasure working with you and I'm looking forward to working with you again in the future. I'm very happy I was able to provide you with all the information needed to feel confident through out your house purchase.

3581–3590 of 5829

About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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