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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,835)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,835)

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5 Star

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Paulette helped me throughout the whole process and was willing to help with any questions. She's the best and sets the bar for great loan officers

Reply from Paulette Williams

March 26th, 2024 04:58 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Clear and open communication

Reply from Josh Morrow

March 15th, 2024 05:42 PM

I genuinely appreciate your generous rating and kind words, Rodney. Having clear and open communication is what I strive for in every interaction. I'm thrilled to know you had a positive experience with New American Funding. Please don't hesitate...

Robert walked us thru every step of the way like we were his family and Diana Do did the same. When I would get stressed Robert calmed me down and helped me with the process. Extremely happy with Robert. I would recommend Robert and NAF to...

Reply from Robert Bell

March 25th, 2024 03:23 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Erik was very accessible, very responsive, and knowledgeable and answered many questions.

Reply from Erik Elsasser

March 25th, 2024 03:03 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Paulette did everything she said she was going to do. She was prompt, efficient and easy to work with.

Reply from Paulette Williams

March 15th, 2024 12:41 PM

Thank you Mark and it's always nice when purchases close a week early :-) It was a pleasure working with you and we'll have to do it again real soon!

Thomas was extremely personable and insightful. Susan kept in contact regularly. They both made this hard decision easy for me

Reply from Thomas Waters

March 24th, 2024 07:09 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Robyn was always there when I had any questions

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Try he process was very quick and easy. The team provided excellent communication and kept moving things along efficiently.

Reply from Joey Giannaras

March 24th, 2024 02:10 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Very knowledgeable and communicates well!

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Thanks Heather! Really a pleasure working with you!

This was one of the best experiences I've ever had with doing business with a company I am unable to work with in office. From the first call, Nick was clear on expectations, how he would help me reach my goal through NAF, what the process...

Reply from Nick Graf

March 23rd, 2024 05:39 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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