New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Tamara kept the lines of communication open until the next loan processor got involved. She was personable. A little sidenote that my husband and I were not happy with is concerning the mailing of our checks to pay off our creditors. We were...
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Reply from Tamara Dakdouk
September 14th, 2025 12:20 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Katie is always so helpful and ready to go above and beyond. We are thankful her and her team were on our side through this most recent experience! She's awesome.
Reply from Katie Underwood
November 25th, 2025 05:59 PM
I’m so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.
The communication was timely and when hiccups happened they knew how to navigate the situation. We werent weren't left to guess if things were done correctly The ease of the process via electronic documents made things significantly easier...
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Reply from Michelle Thula
November 12th, 2025 01:00 PM
I’m so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.
My experience was great!
Reply from Robert Bell
September 13th, 2025 04:06 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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Gislaine Della
They were able to fast track the approval process and close on my time line. Very professional.
Reply from Gislaine Della
September 13th, 2025 03:02 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Laurie Arnold
Laurie always answered my questions and was there to explain everything. Walked me through numerous online procedures. So grateful for that!!! Always very pleasant to speak with. At the closing she was on the phone listening so if we had questions...
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Reply from Laurie Arnold
September 12th, 2025 09:03 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
From the beginning, Orlando took the time to breakdown the numbers, make them make sense to me and my needs. His ability to communicate, in a way that made sense to me, was paramount to my decision to refinance. I had dealt with other reps...
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Brittany Short
Personally
Reply from Brittany Short
September 12th, 2025 04:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Always available... above and beyond availability to assist and ask questions. Very patient and walked me through the process to ensure everything went smoothly!
Thank you Scott!
Reply from Scott Tillman
September 12th, 2025 03:14 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Honest, commutation thoroughly
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing