New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Collin and Anna made it easy to un what the process was and how to upload and scan documents and send them out. Overall they made the process go faster and easier than I expected
Reply from Collin Brown
November 12th, 2025 08:02 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Scott Burger
He responded to all calls almost like he was calling me while I was calling him.
Reply from Scott Burger
November 12th, 2025 07:31 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Jason's patient and knowledge
Reply from New American Funding - Jason Lamber...
November 3rd, 2025 12:31 PM
Berthyves, I appreciate your review. It's great to know that my patience and knowledge were helpful during your experience. I will stay in touch!
Jason was good but Amy did not make things happen as Jason said they would! We closed with a notary at our house 10/23 25 one week and then the following monday 10/27/25 they had us sign 3 day right to canc WHY NOT AT CLOSING WITH NOTARY money...
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Reply from New American Funding - Jason Lamber...
November 2nd, 2025 04:02 PM
Thanks for your kind words about me in the review. The funds will be wired into your account tomorrow 11/3 since 11/2 is a Sunday and the bank are closed. I look forward to working with you in the future!
Manny was the absolute best throughout the entire process. He went above and beyond to help me complete this process. I would recommend anyone looking to purchase a home to connect with Manny. He makes you feel like family. Thank you again...
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Reply from New American Funding - Manny Merlin
November 3rd, 2025 01:47 PM
It's encouraging to hear that you felt supported and valued throughout the process. I truly aim to make each client feel like family, so knowing you experienced that connection means a lot. Thank you for your recommendation and trust in me...
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Easy to work with, made sure we understand everything and answered any and all questions we may have ha. he wasn't mad when we asked him to repeat things. He was great all aroun. we will be working with him again in the futur!!
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Reply from Jason Scully
November 12th, 2025 05:20 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Washington Ryles was always available for me whenever I needed him. He made things very easy for a first time home buyer.
Reply from Washington Ryles
November 11th, 2025 07:19 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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William Ciresi
William and Caley patiently answered all of my questions and walked me through the process step by step. They were both easily accessible and quickly responded to any inquiries I had.
Reply from William Ciresi
November 11th, 2025 03:54 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
More communication would've helped close the transaction on time rather than a day later. That said, we were able to close successfully.
Reply from Nick Fendig - Xpert Mortgage Team
November 3rd, 2025 03:25 PM
I'm so glad you brought up communication Drew as the buyers agent for this transaction. I told you the buyers was preapproved with a completely different type of financing that gave them buyer a lower payment that you forgot when you put in...
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Washington Ryles make me feel special as customer, always available to answer all my questions. He makes my experience incredible, thank you Washington.
Reply from Washington Ryles
November 11th, 2025 02:30 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing