Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
His patience. My wife sometimes made this process difficult.
Reply from Karl Bowcutt
May 28th, 2024 10:04 PM
I'm glad to hear that you found our process at Highlands Residential Mortgage, Ltd. satisfactory. I understand that sometimes these processes can be challenging and I appreciate your wife's involvement and her effort to understand every step....
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Karl fought tooth and nail to give us the best customer care, support, gave honest input, and made this house buying process so much easier. Karl did not give up on us at all even when times got tough. Showed real tenacity to keep us as clients...
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Reply from Karl Bowcutt
May 28th, 2024 10:03 PM
Hello Juan,Thrilled to hear about your positive experience. It was indeed a journey, but challenges are there to be overcome. At Highlands Residential Mortgage, Ltd., we do all we can to ensure our clients achieve their dreams, and your case...
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Timmery made it great. She answered all of my questions and helped me to make the right decisions.
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The videos, and chart of the journey were very helpful to understand where we were in the process.
Reply from Karl Bowcutt
May 28th, 2024 10:04 PM
I'm thrilled to hear that you found the videos and our unique journey chart helpful, Garrett. It's our goal at Highlands Residential Mortgage, Ltd. to make the process as transparent and understandable as possible. Thanks for the perfect rating!...
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Karl was great through the whole proces once again with the buyers and myself! Lots of updates and communication through the whole transaction. Karl and his team made things happen efficient and on time! I'm looking forward to the next deal...
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Reply from Karl Bowcutt
May 28th, 2024 10:04 PM
I'm thrilled to hear you had such a positive experience, Travis! Ensuring a smooth and efficient process for each transaction is a top priority for us at Highlands Residential Mortgage, Ltd. It was a pleasure working with you and I'm equally...
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We always felt like Karl had our back and everything he did was in our best interest. He always kept us informed on what the next step was or what we should expect. I liked that he explained what our options were when we had different options...
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Reply from Karl Bowcutt
May 28th, 2024 10:05 PM
Hi Casey! I'm truly elated to hear such positive feedback. Your confidence in my work is greatly appreciated and I'm glad I was able to help you understand all your options during this process. It's been an absolute pleasure becoming more than...
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Karl is on top of it. Communication was spot on. Appreciate all the teamwork to make transactions happen and make clients happy! Thank you!
Reply from Karl Bowcutt
May 28th, 2024 10:05 PM
I'm thrilled to hear that you had a positive experience with us, Kade. Communication and teamwork are something we pride ourselves on at Highlands Residential Mortgage, Ltd. We aim to make every transaction as smooth and seamless as possible...
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Karl is the guy. This is my 4th home with Karl and it’s for a reason. He shoots straight. Tells it like it is. Gives you honest recommendations. And makes it happen. All my last minute questions and changes are accommodated (even when he should...
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Reply from Karl Bowcutt
May 28th, 2024 10:08 PM
Thank you, Justin! Truly amazing to work with!
for
Great communication
Reply from Karl Bowcutt
May 28th, 2024 10:08 PM
Thank you, Garth, for your kind words and top rating! We strive to provide our customers at Highlands Residential Mortgage, Ltd. with the best service possible, and your feedback on our communication is deeply appreciated. We look forward to...
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How fast and timely everything was taken care of. And how willing he was to help us with every step of the process and make it seamless.
Reply from Karl Bowcutt
May 28th, 2024 10:09 PM
Thank you, Wyatt. I am thrilled to hear your positive feedback and that you found the process seamless. It's important to me that every step is handled efficiently and effectively for my clients at Highlands Residential Mortgage, Ltd. Your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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