FirstBank Mortgage - Huntsville, AL
Huntsville, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Melanie Mullins and the team are a joy to work with. She gave timely, concise, and clear answers to our questions which allowed us to understand the process and commit to making this dream of ours a reality.
Reply from Owner
October 7th, 2024 12:00 AM
Thank you so much for taking the time to share your experience with us, Jason! It was a joy to work with you!
The professional yet personal experience, assistance, guidance, patience and direction given during the whole process was wonderful and incredible. Cecelia is a pleasure to work with and we are forever grateful for all her hard work with us!...
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Reply from Cecelia Hargrove
May 4th, 2024 10:36 PM
Thank you so much Kellie! It was such a pleasure to work with you and Justin and you both did such a great job during the loan process. I am so happy for the opportunity to work with you and your family! Welcome to Athens and please let me...
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Kim is Amazing! I will be recommending her to all my friends!
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Misty Anderson
Need to have more frequent and effective communications….you need to provide the “why” when it comes to requests for information and need to have a efficient filing system of documents which doesn’t require applicant to keep supplying information...
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Reply from Misty Anderson
May 4th, 2024 02:10 PM
I appreciate your feedback, Michael. I understand that the communication and document management process was not as smooth as desired. The overall experience for our customers is crucial to us at FirstBank Mortgage. We are continuously working...
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Cecilia was fab with active and timely communication, and was knowledgeable about process and mitigations. She reached out almost every day to ensure we knew status and next steps
Reply from Cecelia Hargrove
May 4th, 2024 10:38 PM
Thank you Justin! You did an amazing job during the loan process so that made our jobs so easy! Forever grateful to help you and your family. Best of everything to each of you in the future!
The professional yet personal experience, assistance, guidance, patience and direction given during the whole process was wonderful and incredible. Cecelia is a pleasure to work with and we are forever grateful for all her hard work with us!...
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Reply from Owner
October 7th, 2024 12:00 AM
Thank you so much for leaving a kind review, Kellie! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
You should choose Kim for your mortgage needs! She is extremely responsive and her team is friendly and prompt.
Reply from Owner
October 7th, 2024 12:00 AM
That is so wonderful to hear, Elizabeth! We are so glad we were able to help! Congratulations on the new home!
This was my first time taking out a loan to buy a house. I was unsure what to do, but the website and staff were so helpful and available to help me every step of the way.
Reply from Teresa Schmitt
May 1st, 2024 04:00 PM
I'm thrilled to hear that you had a positive experience with your first home loan process, Ruth. It's always our aim at FirstBank Mortgage to provide top-notch service and guidance to our clients. Your kind feedback is greatly appreciated and...
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Got help every step of the way. Could be more
Pleased with the service
Reply from Cecelia Hargrove
May 1st, 2024 02:21 PM
Thanks so much Josh! Enjoyed helping you with your home purchase and so happy for you and your family!
Teresa is fantastic to work with and very understanding! I highly recommend her.
Reply from Teresa Schmitt
May 1st, 2024 02:51 PM
Thank you so much, Chase, for your generous rating and kind words. It was a pleasure working with you and Sierra on your purchase. Your recommendation means a lot to me and my entire team at FirstBank Mortgage. Please don't hesitate to reach...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433