

FirstBank Mortgage - Huntsville, AL
Huntsville, AL

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kim was easy to contact via email.
The whole process was quick and transparent, Teresa, Holly and Ginger were very communicative and transparent. And they got the job done!
Reply from Teresa Schmitt
August 1st, 2024 02:26 PM
I'm thrilled to hear that you had a smooth and transparent experience with us at FirstBank Mortgage, Jaime. It was truly a pleasure assisting you with your purchase and we greatly appreciate the 5-star rating. I will pass on your kind words...
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Teresa was able to share information regarding first time homebuyer grants and assistance, was regularly communicating with me and my father through the whole loan process, and I received many updates through the process that helped ease a...
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Reply from Teresa Schmitt
July 30th, 2024 04:33 PM
I'm thrilled to hear such wonderful feedback, Rachel! I'm glad that the information about first-time homebuyer grants and assistance was helpful to you. Regular communication throughout the loan process is key to making it as smooth as possible,...
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Quick response to questions. The only problem was the automated system was hard to follow.
Reply from Kim Moon
July 26th, 2024 03:50 PM
Thank you so much for your comments! I appreciate your business.
Kim was so responsive and helpful through the entire process, she was such a joy to work with and would recommend her to anyone!
Reply from Kim Moon
July 26th, 2024 03:52 PM
Thank you so much for allowing me to assist you!
Service was great
Reply from Kim Moon
July 26th, 2024 03:51 PM
Thank you so much! It was a pleasure working with you guys!
Respond to customers in a timely fashion. Be more reachable.
Everything went smoothly. I don't knoe what could have been better as a first time home buyer, maybe more education and options to get lower rates with excellent credit scores. Thank you to Melanie for showing up to closing and being helpful...
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Kim Moon always exceeds our clients’ expectations. She is extremely knowledgeable and always works in the best interest of her clients.
Kim Moon always works in the best interest of her clients. She is extremely knowledgeable and always exceeds expectations!!!
Reply from Owner
October 7th, 2024 12:00 AM
Thank you so much for leaving a kind review, Susan! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433