FirstBank Mortgage - Huntsville, AL
Huntsville, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
We found Kim to be very pleasant and personable. Everything was in order making the process simple.
everything was smooth
Reply from Cecelia Hargrove
April 13th, 2026 01:12 PM
Thank you Jacob! I thoroughly enjoyed working with you and I am so excited for all the big things going on in your life! Best wishes to you and Lilly as you begin the next chapter of your lives together. Take care!
Cecelia explained every step of the mortgage process to us in great detail, answering all of our questions quickly and thoroughly. She was always helpful and always looking out for us! We were so grateful for her hard work, kindness, and expertise...
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Reply from Cecelia Hargrove
April 10th, 2026 09:00 PM
Jon - thank you so much! You and Ashleigh were absolutely wonderful to work with and you did a fantastic job as first-time buyers! Thank you for allowing FirstBank the opportunity to help you purchase your first home. I hope you both have many...
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My husband Mr. Hunter Burkhalter wrote a detailed review which sad to report unfortunately that I too echo in his statement review, so please re-review his submission to understand better about how I (and we) think improvement is possible....
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Teresa was a godsend!
Reply from Teresa Schmitt
April 10th, 2026 06:27 PM
Jillian, I'm grateful for your wonderful feedback. Knowing that I could support you during your mortgage process is truly meaningful. Thank you for choosing FirstBank Mortgage, and I'm here if you need assistance again in the future.
Cecelia explained every step of the mortgage process to us in great detail, answering all of our questions quickly and thoroughly. She was always helpful and always looking out for us! We were so grateful for her hard work, kindness, and expertise...
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Reply from Owner
May 6th, 2026 12:00 AM
Thank you so much for leaving a kind review, Ashleigh and Jonathan! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Felt pretty left in the dark here. 3-4 phone calls to Emily throughout the course of the loan process and not a single one was returned. Not at all impressed by the lack of communication. My advice - communicate better with your clients/customers....
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It was a good experience
Clear communication from the start
Cecelia did a great job of always answering any questions in a timely matter. Very pleasant person to work with.
Reply from Cecelia Hargrove
April 6th, 2026 02:07 PM
Thank you Ed for your kind words! I thoroughly enjoyed working with you and appreciate all your hard work during the loan process, I know how busy you are and you did a great job taking care of everything so timely. Wishing you many happy times...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433