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Guild Mortgage - Houston Galleria in Houston, TX

Guild Mortgage - Houston Galleria, TX

Houston, TX
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
88%
4 Star
6%
3 Star
0%
2 Star
2%
1 Star
4%
Reviews from Web
  • T
    Thomas D
    Houston, TX
    Posted on July 5th, 2019 10:22 PM
    Nothing short of the most effortless experience in refinancing my home.
    Reply from Heath Barnes
    May 21st, 2026 04:55 PM
    We're pleased to hear that your refinancing experience with us was effortless, Thomas. Thank you for sharing this positive feedback. If you have any further questions or need assistance in the future, please let us know.
  • C
    Candace M
    Richmond, TX
    Posted on June 28th, 2019 03:41 PM
    Great customer service!
    Reply from Heath Barnes
    May 21st, 2026 04:55 PM
    We appreciate your feedback, Candace! It's appreciated to hear that you had a positive experience with our customer service. If there's anything else we can do for you, please let us know.
  • M
    Matthew M
    Richmond, TX
    Posted on June 27th, 2019 04:16 PM
    Great service and easy to work with.
    Reply from Heath Barnes
    May 21st, 2026 04:55 PM
    We appreciate your feedback, Matthew. It's nice to know you found our service great and easy to work with. If you need any further assistance, feel free to reach out.
  • J
    Jennifer S
    Houston, TX
    Posted on June 7th, 2019 02:19 PM
    Staff was knowledgeable, guided me through the entire process. Ensured deadlines were met.
    Reply from Heath Barnes
    May 21st, 2026 04:56 PM
    We appreciate your feedback, Jennifer. It's nice to hear that our knowledgeable staff was able to guide you through the process and ensure deadlines were met. If you have any more questions or need further assistance, please don't hesitate...
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  • J
    Juan M
    Sugar Land, TX
    Posted on May 31st, 2019 02:30 AM
    Good Support during the process (Mary Garcia) Good timing Process not so complex as expected initially
    Reply from Heath Barnes
    May 21st, 2026 04:57 PM
    Thank you for sharing your experience, Juan. We're pleased to hear that you found the support and timing to be good during the process. It's great to know that the process was less complex than expected. If you have any more feedback or questions,...
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  • B
    Brittany M
    Houston, TX
    Posted on May 7th, 2019 03:09 PM
    Heath was wonderful to work with. His communication and advice were invaluable to us during our home buying process. Not only was Heath professional and knowledgeable, he was kind and understanding. We have recommended Heath to friends and...
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    Reply from Heath Barnes
    May 20th, 2026 07:31 PM
    Thank you for sharing your appreciated experience, Brittany. We're pleased to hear that our communication and advice were invaluable during your home buying process. It's great to know you found him professional, knowledgeable, and kind. Your...
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  • K
    Kyle M
    Houston, TX
    Posted on May 3rd, 2019 02:25 AM
    This was the best home financing experience I've had. Heath and team are great!
    Reply from Heath Barnes
    May 20th, 2026 07:31 PM
    We appreciate your kind words, Kyle. It's appreciated to know that our provided you with the best home financing experience. If you need any further assistance, feel free to reach out to us.
  • D
    David J
    Houston, TX
    Posted on March 31st, 2019 01:24 PM
    Heath's team was very responsive to any question I had and kept me updated on the transaction. Smooth and easy- great experience!
    Reply from Heath Barnes
    May 20th, 2026 07:31 PM
    We appreciate your feedback, David. It's nice to hear that our team's responsiveness and updates contributed to a smooth and easy experience for you. If you have any more questions or need further assistance, please feel free to reach out.
  • D
    Debra T
    Houston, TX
    Posted on March 28th, 2019 01:13 PM
    I think Heath was great although I did not interface with him much. The use of document sites that had two different names, one Cardinal, one Peoples, both for same thing was confusing. When there were new requirements added to the site we...
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    Reply from Heath Barnes
    May 20th, 2026 07:32 PM
    Thank you for sharing your feedback, Debra. We appreciate your positive note about Heath and take your concerns regarding document handling seriously. We'll look into how we can improve the document collection process to make it more seamless....
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  • A
    Ashley V
    Posted on March 27th, 2019 02:39 PM
    The lack of communication between everyone we dealt with in the office was unprofessional and quite frankly concerning considering it’s a financial firm. We went from working with one person, to the next and in between we were never told what...
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    Reply from Heath Barnes
    June 25th, 2026 06:12 PM
    Hi Ashley, we're sorry to hear about your experience with communication during the process. It's important to us that our clients feel informed and supported, so your feedback is valuable. Please reach out to us directly so we can address your...
    read more
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2025

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2688633
    Disclaimer
    We are licensed to do business in the states of Texas, Arizona, California, Colorado, Florida, Georgia, Indiana, Michigan, Minnesota, New Mexico, Ohio, Oklahoma and South Carolina. AZ BK#0018883; AZ BKBR# BK-BR-20; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;