Houston Cypress, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
Houston Cypress
Clear communication and great to work with.
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Deanne Monro
Deanne was great from day one. She is very knowledgeable and reply’s back to all questions and concerns I had. Very helpful from to finish and the in betweens!
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Houston Cypress
The whole process is difficult and stressful. You were great and super helpful but the overall experience was unpleasant.
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Houston Cypress
Awesome service and very knowledgeable
Michelee made the experience great! She really went the extra mile to answer whatever questions we had and help us get our new home.
Reply from Michelee Bartolo
May 6th, 2024 11:19 PM
Thank you Jennifer!!!
I've been through this process many times over the years, but Michelee Bartolo has been the best I've worked with. Everything from her communication skills to problem solving made the entire process feel like she wasn't going to let anything...
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Reply from Michelee Bartolo
May 6th, 2024 11:19 PM
Robert, Thank you for your kind words, it means a great deal to me!!
Michelee was always available and happy to answer any questions we had in the loan process. She stayed on top of everything to make sure there were no delays in closing.
Reply from Michelee Bartolo
May 6th, 2024 11:20 PM
Thank you Joseph!!!
for
Houston Cypress
We got some wrong numbers in the beginning, incorrect math that should have been caught. We were also given some bad information about the appraisal. All worked out in the end but those two items were frustrating at the time.
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Houston Cypress
Nothing to do with your company. It was just a difficult experience in general.
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Houston Cypress
Laura is awesome! Shes quick to respond! She’s really good with communicating and letting everyone know what’s going on!!! I loved working with her
431–440 of 1486
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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