

Houston Cypress, TX
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Laura was honest with me since the beginning, she gave me realistic options and was respectful with my budget. I loved working with her!
The entire process was very easy and always kept abreast on what was going on.
Reply from Michelee Bartolo
May 6th, 2024 11:17 PM
Thank you Michael, it was great to work with you!!!
Michelee provided all the nitty gritty details that first home owner isn't normally aware off. Michelee made sure at each step that communication channel was open and has been very empathetic to our requirements.
Reply from Michelee Bartolo
May 6th, 2024 11:17 PM
Thank you Sujay!!!
Michelee was awesome. She was very communicative and available. She held my hand throughout this entire process and being a first time home buyer, it was very much appreciated. She is very knowledgeable and her advice got me to where I needed...
read more
Reply from Michelee Bartolo
May 6th, 2024 11:18 PM
Thank you Antoinette!!!
Everything was done in a timely manner. It felt we were family, not just clients.
Both Debbie and Kacey were great to work with. They were both very knowledgeable and communicated well with each other and myself throughout the process.
Leslie was amazing! She was very knowledgeable, helpful and patient when I had questions. She really cares about her clients; I will recommend her to everyone I can. I know she will take the best care of them.
Answer phone calls more often.
Michelee is extremely personable and she truly cares about the client. It's not just a file to her.
Reply from Michelee Bartolo
May 6th, 2024 11:18 PM
Thank you Lisa!!!
Prompt response and very knowledgeable.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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