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Highlands Residential Mortgage, Ltd. - Rockwa...
A Higher Standard of Lending
Rockwall, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
My situation was complex and Sherri was able to help and make the process very simple.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your feedback, Gregory. It's rewarding to hear that I could simplify the process for your complex situation. If you have any more questions or need further assistance, I'm here to help.
Hacen todo el process por ti y no tienes Que precocuparte por nada. En fin hacen Que todo sea mas sencillo y facil
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
It's great to hear that you found the process straightforward and easy. I'm glad I could assist in making everything simpler for you. If you have any questions or need further assistance, feel free to reach out.
Sherri was extremely helpful when going through the home buying process and was always readily available to discuss the process. Thank you Sherri for making this such a smooth and easy process!
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
It's wonderful to know that I could assist you effectively during your home buying journey, Garrett. I'm pleased the process felt smooth and easy for you, and I valued our discussions throughout. If there's anything more I can do for you, please...
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Sherri and Lauren are AMAZING! Thank you for taking such good care of our clients! Tami
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm glad to hear you and your clients had a positive experience, Tami. Your feedback on the service Lauren and I provided is greatly appreciated. If there’s anything further I can do for you, please feel free to reach out.
It was a challenging transaction. Sheri communicated with my buyer, listing agent, & title company, keeping everyone in the loop. She also attended closing & stayed until we heard the magic word, We are funded! My buyer was so appreciative...
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Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Navigating a challenging transaction can be demanding, so I'm glad to hear that my efforts to keep everyone informed—and my presence at the closing—made a difference, Nancy. Your buyer's appreciation for the guidance provided is truly rewarding....
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Sherri Crayne
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you for the fantastic rating, Eugenia. It was a pleasure working with you. If you have any more questions or need assistance in the future, feel free to let me know.
Sherri worked tirelessly to find a solution to our unique lending needs. She was professional and willing to discuss options and provide status updates whenever needed. She is too-notch.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm pleased to hear that my efforts to find a solution suited to your unique lending needs were valuable to you, Tyler. I appreciate you noting my professionalism and commitment to keeping you informed throughout the process. Should you require...
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Sherri was amazing from the start! Great communication and advice. She was always available to answer questions. Will definitely recommend her to others and plan to use her services again.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
It's wonderful to hear that you appreciated the communication and advice throughout the process, Paige. I'm glad I could be there to answer any questions you had. Your recommendation means a lot to me, and I look forward to assisting you again...
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Sherri worked hard to make the process smooth, efficient, and get us the best possible outcome for our refinance! If you need a mortgage broker, I highly recommend Sherri and her team at Highlands Mortgage!!!
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your kind recommendation, Scott. It was my pleasure to assist with your refinancing process and ensure everything was as smooth and efficient as possible. If you ever need further assistance or have questions in the future, don't...
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I referred my buyer to Sherri Crayne to begin the mortgage pre-approval process, and from the very beginning, Sherri was on it. She reached out to my client immediately and helped identify a couple of items that needed to be addressed. She...
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Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Brittnei, thank you so much for your kind words and for trusting me with your client’s mortgage process. I’m glad to hear that my efforts in communication and guidance made a positive impact on your client’s experience. It’s always rewarding...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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