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Highlands Residential Mortgage, Ltd. - Rockwa...
A Higher Standard of Lending
Rockwall, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Sherri had great communication. Smooth transaction from beginning to end. The agent on the other end commented how quickly we received to the clear to close
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Stacey! It's awesome working with an agent who takes great care of their clients!
Everyone there was very helpful and easy to talk too and made the buying experience super easy
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Michael - So excited for your new home!
Loan was approved
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Yes it was Greg - Excited for your family !
Appreciate you going above and beyond.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Tiffany ! Hope you're loving the new place!
Sherri did an absolutely amazing job on a loan for a buyer purchasing my seller's property. I have never written a review for a loan officer on the other side of the transaction before, but this one definitely warrants it! It was a tough loan...
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Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thanks so much Denise - it sometimes takes a village (plus an HOA mgr, an engineer &a judge) to navigate the tough ones. Glad we got to navigate this one together, and so happy for your sweet seller and the amazing buyer.
very good communication. Knowledgable and informative
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm glad you found the communication effective and the information helpful, Stephen. If there's ever anything more I can assist you with, please feel free to reach out.
Excellent customer service.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your feedback, Jeremiah. It's always an honor when clients become repeat clients ! Hope you are loving the new place!
Sherri was quick to complete each task and move the loan along quickly. Each phone call returned and the loan was completed early . She showed up at closing which made the buyers and myself happy . Highly recommend .
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Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm grateful for your kind recommendation, Karen. It's important to me to keep the process moving smoothly and address any questions promptly. Attending the closing was my pleasure, and I'm pleased it added to your experience. If you need anything...
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Great communication throughout the entire process. Thank you so much.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your kind words, Caty. Ensuring clear communication is important to me, so I'm glad that made a difference for you. If you have any more questions or need assistance in the future, please don't hesitate to get in touch.
Sherri was wonderful to work with
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm glad to hear you enjoyed working with me, Amy. If there's anything else you need or if you have questions in the future, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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