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Highlands Residential Mortgage, Ltd. - Rockwa...
A Higher Standard of Lending
Rockwall, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Monday
8:30 AM to 5:00 PM
Tuesday
8:30 AM to 5:00 PM
Wednesday
8:30 AM to 5:00 PM
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Reply from Sherri Crayne
April 13th, 2026 01:31 PM
Megan, I'm grateful for your positive feedback. I'm glad to have been able to assist you with everything at Highlands Residential Mortgage, Ltd. If there's anything more you need, feel free to reach out.
Sherri and her team were readily available to assist with any questions and provided excellent recommendations where applicable.
Reply from Sherri Crayne
April 8th, 2026 02:51 PM
I'm pleased to hear that my team and I were able to assist you effectively, Bryan. It's great to know our recommendations were helpful to you. If any more questions arise, please feel free to get in touch.
Sherri Crayne and her team made my home mortgage experience VERY fast and easy. She kept me up to date with what was needed from me every step of the way and was always available to discuss any questions I had about the process and my particular...
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Sherri had great communication. Smooth transaction from beginning to end. The agent on the other end commented how quickly we received to the clear to close
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Stacey! It's awesome working with an agent who takes great care of their clients!
Everyone there was very helpful and easy to talk too and made the buying experience super easy
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Michael - So excited for your new home!
Loan was approved
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Yes it was Greg - Excited for your family !
Appreciate you going above and beyond.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thank you Tiffany ! Hope you're loving the new place!
Sherri did an absolutely amazing job on a loan for a buyer purchasing my seller's property. I have never written a review for a loan officer on the other side of the transaction before, but this one definitely warrants it! It was a tough loan...
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Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thanks so much Denise - it sometimes takes a village (plus an HOA mgr, an engineer &a judge) to navigate the tough ones. Glad we got to navigate this one together, and so happy for your sweet seller and the amazing buyer.
very good communication. Knowledgable and informative
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I'm glad you found the communication effective and the information helpful, Stephen. If there's ever anything more I can assist you with, please feel free to reach out.
Excellent customer service.
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
I appreciate your feedback, Jeremiah. It's always an honor when clients become repeat clients ! Hope you are loving the new place!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
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0 Professionals at Highlands Residential Mortgage, Ltd. - Rockwall, TX
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