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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Erin was very detailed in her explanation of things throughout the entire process. She was able to quickly react to questions and provide solutions along the way.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you i look forward to the next one being just as good. Have a wonderful day.
The loan process for my clients has been smooth and quick! Erin has communicated promptly and effectively keeping my clients and myself (REALTOR) completely in the loop with all info and updates.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
thank you for the review Angela we do work hard to make sure everyone had the communication needed for a smooth transaction.
She was able to close a loan for my client in 2 weeks! She saved the deal, as my client had been with a different lender who had spent 5 weeks in file and could not get a clear to close!
Highly recommend!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you for the kind words. The borrower was wonderful and i enjoyed helping everyone on this transaction. It was 9 days from application to clear to close thanks to everyone involved.
👍thank you for your services. We really appreciate working with you
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Francisco, thank you so much for your kind words and for taking the time to review my services. It is my pleasure to serve you and your family at Thrive Mortgage.
Communication between all parties was great.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thanks so much for taking the time to respond. Good communication is the key to a stressfree home buying experience!
Deanna is wonderful to work with. She always goes above and beyond to help my clients. I would give her a thoughts STARS if I could!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much, Lisa! I really appreciate your kind words and am grateful for your trust in me and Thrive Mortgage. I'm so glad to have been able to help your clients!
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I originally had started out with a different company and missed out on a house because of them before I met Erin. She has been GREAT! She was very patient with me and explained everything. I couldn’t have been happier with her. Would highly...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you Julie i know you will enjoy your new home let me know if you need anything from me in the future.
Erin is very professional and communicates well. I enjoy working with her and appreciate everything she does for my Clients. Will definitely refer other Clients to her!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you very much Bill for the kind words
Working with Erin and her team was the easiest mortgage transaction I've ever had. Efficient, easy communication through email and the app, responsive and a truly great experience.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you Renee it is customers like you that make my job so enjoyable.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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