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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Extremely on top of things and communicated along the way
Erin and team have been extremely helpful and transparent throughout the entire process. She has made herself available to answer countless questions and has given me peace of mind in an otherwise stressful process. I would recommend Erin and...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Josh. You were both a pleasure to work with and congratulations on your new home. Please remember we are always here for you if you ever have questions in the future.
The awesome help Deanna and Nicole provided with all the questions I had as a first time home buyer. All went as smooth as can be expected for a home purchase I imagine. They were awesome!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Hi Nelson! Thank you so much for your kind words and for taking the time to review Thrive Mortgage and my services. I'm so glad to hear that Nicole and I were able to provide the help you needed as a first time home buyer. It's always our goal...
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Thank you!
As always wonderful customer service, attentive to detail, and communicated quickly. Thank you Sandra and team
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you so much, Lisa! It is always a pleasure working with hardworking trustworthy agents like you! I have the best team I have ever worked with and I'm glad you had a good experience. Thanks again!
Love how good Deanna communicates throughout the whole process!!! She is so knowledgeable and personable!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much Kyndall for your kind words! I really appreciate your 5-star rating and am so glad that I was able to provide the quality communication throughout the process. I'm glad you enjoyed working with me and Thrive Mortgage!
Erin is on her A game! She’s a great communicator, very knowledgeable, and anticipated my needs and questions around every corner. She was the perfect partner in this potentially stressful time. She made the whole process a total breeze.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much Andrea. We hope you love your new home. Please let us know if we can ever be of assistance in the future!
Erin is certainly one of the best in the industry. She’s quick, efficient, great communication, and knowledgeable. Shoutout to Melissa on her team as well. Client service focused, professionals like her are difficult to find. Closed ahead of...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
The you so much for the wonderful review and kind words. Enjoy your new home and let me know if you have any questions.
Sandra did an amazing job of communicating during the entire process. Even when new FNMA requirements came up that had an impact on our loan process came up to frustrate us, Sandra did a great job of explaining the new requirement, and sympathizing...
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Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Selling, buying and moving, is very stressful, so I am very happy that you had a great mortgage experience. I hope you guys have many happy years in the new home here in Texas!
Thanks again for trusting, me with your finances.
I cannot begin to thank both Deanna and Nicole for their gracious, kind and "moving mountains" kind of service they provided to both my client and myself. I so very appreciated the personal calls of reassurance and the high level of written...
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Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you, Judy! It was a pleasure working with you and your client. We are so glad to hear that you appreciate the service we provided. We strive to ensure our clients have a positive experience and we are happy to hear that we achieved that...
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511–520 of 2501
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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