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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The service made the process so easy and time friendly. Unfortunately I could not close on the deal due to personal reasons but I will definitely come back when it is time to purchase a home.
Communication was the best. Everyone was very friendly and helpful in every way.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for the glowing review, Ruby! I'm glad to hear that communication was top-notch and that everyone was friendly and helpful. Looking forward to working more transactions with you!
Deanna is on point with her communication, and letting everyone know what to expect. She is very well versed in mobile home transactions, which was so helpful. I love the loan update emails she sends out. And also I loved that she CC'd everyone...
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Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you for your amazing review, Angela! I'm so glad that I was able to help you through the mobile home loan transaction process. I take pride in providing excellent communication and making sure that everyone is kept up-to-date on the progress...
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Very upfront on cost, great communication and very knowledgeable. Would definitely recommend to anyone!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you Charles! I am so glad that you had a great experience with us. I appreciate you taking the time to give us such a high rating and kind words. Let us know if you ever need anything else!
Deanna and her team communicate on a regular basis. She helps find solutions when a problem arises. One of the best lenders around.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for the kind words, Stephanie! We strive to provide the best service at Thrive Mortgage. It's our pleasure to serve you and we look forward to continuing to do so in the future!!
Erin kept us informed all the time and was available every time we needed something
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you Gabriela. We hope you love your new home and Welcome to Texas!
Deanna was wonderful to work with. She is very knowledgeable and answered all of my many questions!
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Emily, thank you so much for your kind words and for taking the time to leave a review! I'm so glad I was able to provide you with all the information you needed. I truly appreciate your support. Thank you again!
Sandra was great at communicating the entire process, explaining the steps and terms,, answering our questions and was super fast in responding and getting everything done!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you so much for the kind words, Suzana! I'm so glad I was able to help you through the process and answer any questions you had. I strive to make the entire process as smooth and hassle free as possible. Thanks again for the 5-star rating....
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Sandra was very friendly, fast in response, helpful in letting us know what we needed to do, knowledgeable about the best way to process our information and great on following up on items to be completed. We’re very happy with her service and...
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Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you for the VERY kind words, Steven! I'm happy to hear that I was able to make your experience with Thrive Mortgage a pleasant one. I'm always here to help you and your friends with any questions you may have. Thanks again for trusting...
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Sandra was in constant communication with us. She jumped through a lot of hoops to help us close early. She made the process easy!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you very much for the wonderful review, Kimberly! I am delighted to hear that I could make the process easier for you. I am committed to providing customers with the highest level of service. I am glad it worked out to close early. Thank...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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