H
Heath-Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Sat
closed
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closed
Mon
8:30 AM to 5 PM
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Reviews from Web
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Zach was great at keeping and open line of communication.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Grant, for sharing your thoughts. I'm glad to know that maintaining open communication was helpful for you. It's crucial to me that clients feel informed and comfortable throughout the process. If there's anything else you need or...
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for
No issue!!
Reply from John Aragon
January 29th, 2026 03:42 PM
Marcia, thank you for your feedback. I'm glad everything went smoothly for you. If you ever have any questions or need assistance in the future, feel free to reach out. Your experience with Highlands Residential Mortgage, Ltd. is important...
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Everyone from the mortgage company was very friendly and helpful in this loan process. This was all handled remotely and expeditely.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that the remote process went smoothly and that you found our team friendly and helpful. It's important to me to ensure a seamless experience, even from a distance. If there's anything else I can do for you, please feel free...
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Communication and alerts on every thing required from us and explained in detail what we didn't undeestand at times Great experience
Reply from John Aragon
January 29th, 2026 03:42 PM
Tammy, I'm pleased to know that you found the communication and guidance throughout the process clear and helpful. It's important to me that you felt informed each step of the way. I'm glad I could contribute to a positive experience. Thank...
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Zach was very easy to communicate with and was quick to find a solution when we had any obstacles. He helped make it a smooth transition for my clients.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your kind words, Mindy. I'm so glad to hear that communication was smooth and that I could help find solutions to any challenges along the way. It's important to me that the process is as seamless as possible for both you and your...
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Zach Kent was there to answer any questions & helped us with an unforeseen circumstance. He's very personable and was great to work with. A real asset to the company.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Eddie, for your generous words. I'm pleased I could assist you with your questions and navigate the unforeseen circumstance during the process. It's important to me that my clients feel supported and confident. I'm glad you found...
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Zach gives among other things a great level of comfort! I highly recommend him to all my buyers seeking a loan. Very responsive , dependable and creative offering great service from that first phone call all the way through closing! Great job,...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Ann, for your thoughtful review. I'm delighted to hear that I was able to provide a level of comfort throughout your experience. It's important to me that my clients feel supported from start to finish. I appreciate your recommendation...
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Zach worked very hard for us and gave excellent financial advice and guidance.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, William, for taking the time to share your experience. I'm glad to have been able to provide the financial advice and guidance you needed. Working hard to support clients like you is what makes my work rewarding. If there's anything...
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Expertise, personal outstanding customer service, excellent communication, smooth & mortgage process
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you, Nancy, for highlighting my expertise and customer service. I'm glad to hear that my communication and process management met your expectations. It was a pleasure working with you, and I appreciate your feedback.
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Great group to work with!
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm glad to hear you enjoyed working with us, Christopher. It's wonderful to know that your experience was positive. Thank you for your support and for choosing Highlands Residential Mortgage, Ltd. If you ever need assistance in the future,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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