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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Answered every questioned we had, extremely helpful and made the process easy, especially considering we were first time buyers. Always took the time to make sure we understood everything. Amazing to work with !
Reply from Jeffery Brooks
September 15th, 2023 04:21 PM
Thanks Tanner. It was a pleasure working with you both. Congratulations to both of you.
Jeffery and team has done excellent job and very helpful in the entire loan process.
From the communication to the approval of the loan, The Brooks Team was on spot. I still can't believe that we closed just in 2 weeks. Jeff is amazing, day or night, weekday or weekend, no matter whenever you contact him he always answer promptly...
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Jeff's communication!! Not just with me but with all my clients.. They all are sooooooo impressed with him!! He get's the job done quickly!! I highly recommend Jeff
Jeff and his team were extremely responsive They communicated to me everything and reached out to me with updates as soon as they hadThe personalized video updates are something that I have never experienced anywhere elseKudos to entire team...
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When I first introduced to Jeff as my lender, I did not know what to expect, but what I did know, he and his company were the ones to make my dream home become a reality. I followed all his directives, and let me be honest, I gave him some...
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Reply from Jeffery Brooks
August 28th, 2023 03:21 PM
Thank you so much Andrea for sharing. You were amazing to work with. Congratulations to you and your daughter.
Jeff, you were a major contributor in making this dream home come to fruition. Time and time again since February I have dealt with roadblocks to make this transition happen. I have already recommended you a few times and will continue to do...
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Reply from Jeffery Brooks
August 23rd, 2023 07:20 PM
Thanks Hayden for sharing as well as referring us to your family and friends. Congratulations on your new home. I hope you and your family love it.
Jeff was always available and worked very quickly
Jeff and Team did a awesome job as promised in the first call i spoke with Jeff. Till last day of closing work hard and collected all the document and made our closing smooth and no delay. Very much Happy to work with Jeff and team.
Jeff communicates everything very well, and keeps you in the loop on what exactly is going on through the whole process. I’d recommend Jeff to anybody.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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