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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
From the start to end my experience with you and your team was great for me. The great part was the communication answering my questions helping me to make a decision
Reply from Jeffery Brooks
June 27th, 2024 03:13 PM
Thank you for the Review Jomy. It was a great pleasure for myself and the Team to help make this happen for your family. Congratulations to you all.
Explaining everything in detail and returning phone calls promptly.
Reply from Jeffery Brooks
June 27th, 2024 03:14 PM
Congratulations on your New Home. I am happy that we had a solution to help make this happen for you and your family. Enjoy your new home.
Amazing communication, and simple communications about complex topics.
Jeff and his team (Robert) were awesome. Very professional individuals to work with. Their communication is top tier and were always available to answer any questions or concerns I had.
End to end process.
Jeffery and Robert are awesome to work with. Kept us informed at every step of the way and answered all my questions! We made it happen! Cheers!
Reply from Jeffery Brooks
March 28th, 2024 03:12 PM
Thanks Hiwot for the opportunity to help you both. We look forward to working with you again soon.
Ease of process.
Reply from Jeffery Brooks
March 28th, 2024 03:13 PM
Congratulations to you Julie. We hope you enjoy and build great memories in your new home.
Jeff and his staff were always on top of the process. Will highly recommend to anyone looking for his services.
Reply from Jeffery Brooks
March 28th, 2024 03:14 PM
It was a pleasure working with you Stephen. We are so happy for you and Julie.
Excellent communication and availability.
Reply from Jeffery Brooks
March 28th, 2024 03:14 PM
Thank you Michael for the opportunity to help make this happen for and your family
Communication was great throughout the whole process. The big thing we really appreciated was that Jeff locked in our mortgage rate before the rates got worse (even though we were still considering other mortgage lenders)
Reply from Jeffery Brooks
March 28th, 2024 03:15 PM
Thank Nicole for the review. We had some good information that allowed us to take advantage of the market and secure rates before they jumped up. Congratulations on your new home.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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