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Highlands Residential Mortgage, Ltd. - Allen,..., Dublin, OH
A Higher Standard of Lending
Dublin, OH
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
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He was thorough and explained things very well. Anytime we had a question or needed something explained he made his self available anytime we needed. Has great customer service.
Reply from Adam Bracken
September 8th, 2026 06:23 PM
Kyra, I'm grateful for your kind words and pleased to know that my thoroughness and availability made a positive impact on your experience. Thank you for highlighting the customer service you received.
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We were recommended Zach from a friend that was recommended Zach from their friend. So I assumed it was going to be a pleasant experience and it was. Zach was prompt with answers and tasks, stayed in constant communication and helped us (both...
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Reply from Zach Appleby
September 8th, 2026 10:53 AM
Amanda, I'm grateful for your kind words and the opportunity to assist you through the home-buying process after so many years. It's good to know that my communication and knowledge helped make the experience a pleasant one for you. Thank you...
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Great lender and company. The entire lending process is good communication.
Reply from Zach Appleby
September 7th, 2026 02:54 PM
Michael, I appreciate your positive feedback about the communication throughout the lending process. I'm glad you had a good experience with us at Highlands Residential Mortgage.
Greg and the team were fantastic. This was my first time buying a house and Greg explained every step in the process .
Reply from Greg Engelmann
September 7th, 2026 12:43 PM
Alexander, I'm pleased to hear that your first home-buying experience went smoothly and that I could help explain each step. Thank you for your wonderful feedback about our team.
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Zach was professional and timely, explained everything before questions arose!
Reply from Zach Appleby
September 6th, 2026 03:13 PM
Robert, I appreciate your kind words about my professionalism and proactive communication. I'm glad to know that everything was clear for you during the process.
Thanks for your expertise, responsiveness, and for making this a smooth transaction!
Reply from David Sherman
September 3rd, 2026 02:33 PM
Always a pleasure Dustin, thank you for trusting me with your homebuyers!
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Very knowledgable, always had an answer for my questions and always a quick response
Reply from Adam Bracken
September 6th, 2026 12:28 PM
Barrett, I appreciate your kind words. I'm glad to hear that my knowledge and responsiveness were helpful to you. Thank you for sharing your experience!
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Tony and his team made the refi process simple and provided guidance whenever I had a question. This is the second time I've used Tony's services and he has a customer for life
Reply from Tony Butler
September 3rd, 2026 02:53 PM
Aw shucks Renee, you made my day! Thanks for trusting me and it was a pleasure working with you as well. Reach out anytime!
Davids quick communication and knowledge made the process easy .
Reply from David Sherman
September 3rd, 2026 02:34 PM
Thanks so much for the kind words Austin, glad you felt it was easy and a good buyer makes that possible.
I was in this Industry for many years before I retired . This Gentleman is a true professional and top drawer. Greg walk us through the entire process smoothly, in an extremely timely manner, clearly explained every question, and sometimes...
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Reply from Greg Engelmann
September 5th, 2026 12:11 PM
Gary, I truly appreciate your kind words and am glad to hear that you had a great overall experience. It means a lot to receive such positive feedback from someone with your industry experience. Thank you for taking the time to share your thoughts!...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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