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Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Zach was able to help with a particlar ground lease challenge that others could not. He communicated clearly. I have already referred him to several friends.
Reply from Zach Kent
May 7th, 2026 05:50 PM
I'm pleased to hear that I could assist with the ground lease challenge, Jamee. Thank you for your kind words and for referring me to your friends. If there's anything more I can do for you or them, please don't hesitate to reach out.
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Zach was refered to me for my clients, and now I have sent two more clients His way. Truly a pleasant and smooth transaction! Thank-you Zach!
Reply from Zach Kent
April 27th, 2026 08:28 PM
I appreciate your trust and support, John-Brent. It's wonderful to hear that you found the transaction pleasant and smooth. If there's anything else I can do for you or your clients, please let me know.
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Zach did a great job, made it easy. Just wish appraisal came in higher
Reply from Zach Kent
April 7th, 2026 01:46 PM
I'm glad to hear you found the process easy, Chad. I strive to make things as smooth as possible. Regarding the appraisal, I understand how that can be a bit of a disappointment. If there's anything else I can assist you with or any questions...
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Fast response. Beats working with a large bank or credit union.
Reply from Zach Kent
March 26th, 2026 01:49 PM
Thank you, Drew, for highlighting the fast response you experienced with me. It's important to provide timely and efficient service, and I’m glad to hear you found working with me preferable to a larger bank or credit union. If there's anything...
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We were very happy with everything. It was a very smooth and painless process. Now we are in our new home.
Reply from Zach Kent
March 26th, 2026 01:14 PM
I'm pleased to hear that everything went smoothly for you, Lauren. It's rewarding to know that the process was painless and you're now settled in your new home. If there's anything else I can do for you, don't hesitate to reach out.
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Communication and understanding
Reply from Zach Kent
March 23rd, 2026 06:06 PM
I appreciate your feedback, Brian. Ensuring clear communication and understanding is important to me. If there's anything more I can do for you, feel free to let me know.
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His personal attention to detail and extra efforts to make sure all the pieces were in place to get a positive outcome.
Reply from Zach Kent
March 23rd, 2026 01:31 PM
It's great to know that my attention to detail and efforts had a positive impact on your experience, Scott. Making sure everything is in place for the best possible outcome is always my goal. If there's anything further I can assist you with,...
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Zach kept us in the loop for every step of the way and explained everything that we needed to know.
wonderful experience!
Reply from Zach Kent
March 18th, 2026 08:58 PM
Keeping you informed and making sure you understand every step is a priority for me, Kelli. I'm glad to hear that it led to a positive experience. If there's anything else you need or any further assistance required, I'm here to help.
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Couldn't have been easier. Thank you!
Reply from Zach Kent
March 18th, 2026 06:49 PM
I'm glad to hear that you found the experience smooth, Mickey. Your satisfaction is important to me. If there's anything else you need, please don't hesitate to reach out.
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Communication and efficiency.
Reply from John Aragon
March 16th, 2026 04:04 PM
Chase, I appreciate you highlighting communication and efficiency as key aspects of your experience. It’s important to me that clients feel informed and that the process is smooth. If you have any further feedback or need assistance, please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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