H
Highlands Residential Mortgage, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Zach and his staff go above and beyond!
Reply from Zach Kent
August 10th, 2026 01:41 PM
Kelly, I appreciate your kind words about my team and me. I'm glad to know that our efforts have made a positive impact on your experience.
for
Highlands Mortgage made my home-buying process run smoothly. Everyone I worked with was professional, answered all of my questions, and responded quickly whenever I had concerns. They made the entire process easy and stress-free from start...
read more
Reply from John Aragon
August 7th, 2026 01:57 PM
Blanca, I'm grateful for your kind words and recommendation. It's nice to hear that the team and I could make your home-buying process smooth and stress-free. If you have any more questions or need assistance in the future, please feel free...
read more
for
John and Ericka are a great team. Knowledgable, transparent, available, and always accomodating. Thank you, both!
Reply from John Aragon
August 3rd, 2026 05:36 PM
Ian, thank you for your kind words about Ericka and me. I'm pleased to hear that you found us knowledgeable, transparent, and accommodating. If there's anything more we can do for you, please don't hesitate to reach out.
for
Zach has been my guy for a while. I trust him implicitly.
Reply from Zach Kent
July 30th, 2026 05:13 PM
John, I'm grateful for your trust and continued support. It's great to know that you have confidence in my work.
for
Zach is extremely knowledgeable and proactive in every aspect of the loan process. Great communication and always takes care of my clients!
Reply from Zach Kent
July 29th, 2026 03:05 PM
Nina, thank you for highlighting my knowledge and proactive approach in the loan process. I'm pleased to hear that the communication and care I provide to your clients have been valuable for you.
for
Thank you Zach!
Reply from Zach Kent
July 29th, 2026 01:40 PM
Mary, I'm grateful for your kind words. It's a pleasure to know that you had a positive experience.
for
Working with Zach was a pleasure. His professionalism, communication, and dedication to our mutual clients was much appreiciated. From the very beginning, he made the lending process smooth and stress-free by keeping everyone informed every...
read more
Reply from Zach Kent
July 13th, 2026 08:53 PM
Kelsey, I appreciate your thoughtful review and am pleased to know that my professionalism and communication made the process smooth for our mutual clients. It's great to hear that you found the lending process stress-free and that my availability...
read more
for
The customer service provided throughout made the experience pleasant.
Reply from John Aragon
July 7th, 2026 05:16 PM
Makeda, I'm glad to hear that my customer service contributed to a pleasant experience for you. If there's anything more I can do to assist, please feel free to reach out.
for
Great communication, excellent service, and a smooth closing from start to finish. Zach was wonderful to work with! Highly recommend!
Reply from Zach Kent
July 6th, 2026 01:43 PM
Karrie, I appreciate your kind words and am glad you had a smooth experience from start to finish. It's great to know that the communication and service met your expectations. Thank you for recommending me!
for
Zach was great to work with, super responsive and made the whole process a breeze.
Reply from Zach Kent
July 3rd, 2026 06:38 PM
Kolton, I'm glad to hear that you found working with me to be a great experience. I'm thankful for your kind words about my responsiveness and making the process easy for you. If there's anything more I can assist with, just let me know.
11–20 of 796
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
