Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Heidi was very fast with her responses and gave sound advice.
Reply from Heidi Fitzgerald-Bailey
March 5th, 2025 02:46 PM
Caleb, I'm thrilled to hear that you appreciated the prompt responses and advice. It's always my goal to ensure the process feels smooth and supportive for you. Thank you for trusting me with your mortgage needs!
Another great transactio. Full support from Heidi and Edie. Love working with you! 🩷
Reply from Heidi Fitzgerald-Bailey
March 4th, 2025 10:34 PM
Thank you so much, Ekaterina! It’s always a pleasure working with you. I'm thrilled to hear that you felt supported throughout the process, and Edie and I are grateful for your trust in us. Looking forward to our next opportunity to collaborate!...
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Vickie made everything possible and she is amazing.
Reply from Vickie Wyatt
February 24th, 2025 11:43 AM
Thank you so much, Terry! I'm thrilled to hear that you had such a positive experience. It was my pleasure to help you through the process, and I'm glad I could make everything possible for you. If you ever need anything in the future, don’t...
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Heidi was fantastic from the first moment I reached out to get pre-qualified. She was always quick to respond and answer any questions I had.
Reply from Heidi Fitzgerald-Bailey
February 10th, 2025 01:39 PM
Joseph, thank you so much for this wonderful review! It means the world to me. I truly enjoyed working with you on your pre-qualification and I'm so glad I could be of assistance. Making the process smooth and easy for my clients is always...
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Vickie was great to work with, she was great at communicating complicated mortgage terms to us.
Reply from Vickie Wyatt
January 23rd, 2025 12:52 PM
I'm delighted to hear that you found our communication effective, Jessica! It's extremely important to me that complex mortgage terms are made understandable for my clients. Your high rating is greatly appreciated and it encourages me to continue...
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Vickie went above and beyond. Often calling me back well after business hours to answer my questions and alleviate my concerns.
Reply from Vickie Wyatt
January 21st, 2025 02:36 PM
I am so pleased to hear that you appreciated my commitment and that I was able to provide the service you needed, James. It's important to me that my clients feel supported, no matter the time of day. Your kind words and high rating truly mean...
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Heidi communicated extremely well throughout the entire transaction. She was able to manage an early closing with no problems whatsoever.
Reply from Heidi Fitzgerald-Bailey
January 15th, 2025 11:28 PM
I'm delighted to hear such positive feedback, Kevin. Communication is key, especially when it comes to managing early closings. I'm thrilled I was able to ensure a smooth transaction for you. Thank you for the 5-star rating, it truly means...
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Heidi team were wonderful to work with. We got the mortgage with a minimum of fuss, and even got a slightly earlier closing date. I'm so grateful! I would work with Heidi again anytime.
Reply from Heidi Fitzgerald-Bailey
January 15th, 2025 11:55 AM
I'm so pleased to hear that you had a positive experience with us, Pamela! Your kind words mean a lot. Our team is always here to make the mortgage process as smooth and efficient as possible. It's wonderful to know that we could assist in...
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This is my second time using Vickie and her team. Excellent service as always. I would highly recommend her! Don't waste your time trying to figure out the process. Vickie and her team have you covered!
Reply from Vickie Wyatt
January 13th, 2025 11:12 AM
Thank you so much for your kind words, Jill! It's always a pleasure to assist you and I'm thrilled to hear that you've had positive experiences with us at Highlands Residential Mortgage, Ltd. Your recommendation means a lot to me and my team....
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Reply from Heidi Fitzgerald-Bailey
January 11th, 2025 09:16 PM
Thanks for the 4.5-star rating and your feedback, Roger. I'm pleased to learn about your experience with Highlands Residential Mortgage, Ltd. I'm here to provide the best service possible and your insights greatly help in that regard. Looking...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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