Highlands NC, Hendersonville
A Higher Standard of Lending
Hendersonville, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
very prompt and there to answer any questions you may have, and makes transactions go very smoothly!
Reply from Heidi Fitzgerald-Bailey
May 11th, 2025 11:13 PM
I'm thrilled to hear that you found the process smooth and that I could promptly address your questions. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Clear communication of what was needed from me
Reply from Heidi Fitzgerald-Bailey
May 8th, 2025 03:48 PM
I'm glad to hear that the communication of requirements was clear. It was a pleasure assisting you, and I appreciate your positive feedback. If there's anything else you need, please don't hesitate to reach out.
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Vickie was such a pleasent lady to work with, she was always working to make the process move quickly and she kept me informed about everything! Thanks again!
Reply from Vickie Wyatt
May 5th, 2025 03:46 PM
I'm delighted to hear that you found the mortgage process efficient and well-communicated. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
Always available and responsive to questions
Reply from Heidi Fitzgerald-Bailey
April 9th, 2025 09:55 PM
I'm pleased to hear that you found my availability and responsiveness helpful. It was a pleasure assisting you with your mortgage needs. If you have any further questions or require additional assistance, please don't hesitate to reach out.
Heidi was persistant and helpful in getting this transaction closed.
Reply from Heidi Fitzgerald-Bailey
April 4th, 2025 09:45 PM
I'm thrilled to hear that I could assist you in closing the transaction. Your satisfaction is important, and I'm glad I could be of help. Thank you for your kind words.
attention to detail is impeccable
Reply from Heidi Fitzgerald-Bailey
April 1st, 2025 09:43 PM
I'm thrilled to hear that you appreciate my attention to detail, Virginia. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please feel free to reach out.
Great communicator. Always get the deal done!
Reply from Heidi Fitzgerald-Bailey
April 1st, 2025 02:09 PM
Thank you, Karl, for your positive feedback. I'm pleased to hear that my communication met your expectations and that we successfully completed the deal. Your satisfaction is important to me, and I appreciate your trust in Highlands Residential...
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We had the pleasure of working with Heidi for our new home mortgage, and we couldn’t be happier with the experience! From the start, she was incredibly positive, responsive, and always had our best interests in mind. Heidi took the time to...
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Reply from Heidi Fitzgerald-Bailey
March 31st, 2025 08:40 AM
I'm thrilled to hear that your experience was so positive and that I could assist with your VA loan for your new home. It was a pleasure working with you, and I'm glad to have been part of your journey. Thank you for your kind words and recommendation....
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Vickie was always available to respond and answer any questions I had through out the loan process. I would definitely recommend her to my clients.
Reply from Vickie Wyatt
March 21st, 2025 07:22 PM
Beverly, thank you so much for your kind words! I'm thrilled to hear that you felt supported and had your questions answered throughout the loan process. Providing excellent service is my top priority, and I'm so glad it made a difference for...
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Heidi was wonderful to work with! She made the process pleasant and worked very hard for us!
Reply from Heidi Fitzgerald-Bailey
March 17th, 2025 12:01 PM
Thank you so much, Marvin! I truly enjoyed working with you and am thrilled to hear that you had a pleasant experience. It was my pleasure to ensure everything went smoothly and to work hard on your behalf. Wishing you all the best in your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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