Hickory, NC
A Higher Standard of Lending
Hickory, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Efficient. Pleasure to work with!
Reply from Andrew Aaron
May 8th, 2026 06:48 PM
I'm thankful for your kind words, Casey. It's great to know that you found the experience efficient and enjoyable. If there's anything else you need, I'm here to help!
She helped us using terms we could understand. She promptly returned our call when we had questions. It was great getting to know her.
Reply from Rebecca Houck
May 1st, 2026 02:48 PM
I'm happy to hear that my communication style and prompt responses were helpful, DC. It was wonderful getting to know you as well, and I'm pleased I could support you in a way that was clear and accessible.
Excellent advice, pleasant to speak with, timely response, easy way to upload documents
Reply from Rebecca Houck
May 1st, 2026 02:45 PM
Claudia, I was my pleasure to work with you and to speak with you during this process. You made the process easy, and I am thankful for the business. Congratulations on your new property.
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Andrew has been the BEST loan officer we've ever had. He is constantly going above and beyond for us! The best part is not having to ask him for updates, he is on top of everything letting us know whats happening and answering all of our questions...
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As a realtor when Becky is doing the loan it gives a peace of mind that we will be able to close
Reply from Rebecca Houck
April 26th, 2026 11:17 PM
Thank you Paula.
I appreciate your comments and I appreciate your loyalty.
You're the best!
Rebecca and he team went abo e and beyond on a tight schedule. Rebecca is extremely knowledgeable and a pleasure to work with.
Reply from Rebecca Houck
April 20th, 2026 12:49 PM
Julie,
I am happy for you in this purchase and considered it a privilege to work with you on your mortgage. Thank you for the kind words, as they mean a lot to me, as my goal is to always be helpful to the people I am blessed to work with.
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Andrew explained the whole process to us thoroughly and made the loan process super easy. Definitely recommend with his knowledge and help!
Reply from Andrew Aaron
April 13th, 2026 07:28 PM
I'm glad to hear that the loan process was made easy for you, Serena. Your recommendation is appreciated, and I'm always here to assist with any future needs!
Becky is what made it so great. She is so easy to communicate with and takes her time to help me understand all the options available. We have partnered with her mulit times and she gives us the best service each time.
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Reply from Rebecca Houck
April 13th, 2026 02:09 PM
I'm pleased to hear that I've been able to provide you with consistent and strong service, Jennifer. It's always my goal to ensure clear communication and help you explore all available options. Thank you for your continued trust and partnership....
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Excellent communication, answered our questions. Made our first time home buying experience outstanding! They made us felt like family.
Reply from Andrew Aaron
April 13th, 2026 02:29 PM
I'm grateful for your kind words, Peter. I'm pleased to know that the communication was helpful and that you felt supported during your first home-buying experience. Making you feel like family is something I truly value, and I'm here if you...
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We had an absolutely wonderful experience working with Becky as our mortgage loan officer. From start to finish, she was knowledgeable, responsive, and genuinely cared about helping us find the best solution for our needs. She took the time...
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Reply from Rebecca Houck
March 26th, 2026 06:04 PM
I'm truly grateful for your thoughtful review, William. It's rewarding to know that you appreciated the attention to detail and dedication I aimed to provide throughout your mortgage process. Ensuring clarity and responsiveness at every stage...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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