First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
great staff! very helpful
Reply from Cyd West
September 26th, 2023 04:39 PM
Tay - thank you for the great review. My team is absolutely the best and it was a pleasure to assist with your home loan. I know you will be very happy in your new home. Please reach out to Laura, Macy or me if we can answer any questions or...
read more
for
Being first-time home buyers, the process can seem overwhelming, but Cyd and everyone involved made it easy to make sure everything got done. The step-by-step process helped us make sure we didn’t miss anything. She also answered any questions...
read more
Reply from Cyd West
September 26th, 2023 04:37 PM
Laura Beth - it was a pleasure to work with you and Philip. Your quick responses to every communication helped to make your transaction seamless. My team is standing by to help you any time. Our service doesn't end with the closing. Please...
read more
for
Chris and I appreciated all the open communication and kindness when we had questions. Thank you for all you have done to help us get into our home.
Reply from Cyd West
September 8th, 2023 04:47 PM
Gina,
It's always our pleasure to assist. Mortgage lending is all about relationships and we strive for good communication with our clients. Our team is always here, before and after the closing. Please keep in touch!
for
Macy was fantastic to work with.
Reply from Cyd West
August 3rd, 2023 05:54 PM
Thank you Charles. I agree that Macy is the BEST and a real asset to our team of professionals. We appreciate your business and your great review! -Cyd-
for
Great communication
Reply from Cyd West
August 3rd, 2023 05:55 PM
Thank you Charles. My team agrees that communication is the key to a great transaction. We appreciate your business and the compliment on our communication! -Cyd-
for
We met Ms. Cyd through Ms. Macy Sills. From the moment we met Ms. Sills all the way until meeting Ms. Cyd and the whole team in FCM, we always felt special. They were all responsive, very professional, and most of all, helpful. We were updated...
read more
Reply from Cyd West
August 3rd, 2023 05:58 PM
Cole, Thank you for your glowing review! My team works hard to provide excellent service and good communication. We appreciate your business and hope that you enjoy your new home. -Cyd-
for
The communication at times were not as clear as I would have liked them to be. This also was my first time buying a home, but with the stresses of obtaining paperwork & meeting certain deadlines I would liked better communication in some instances....
read more
Reply from Cyd West
August 3rd, 2023 06:00 PM
Nijilah, thank you for your review. My team works to provide good communication and I'm sorry that we didn't excel this time. I know that the home loan process can be stressful and it's our job to make you feel comfortable. Unfortunately, there...
read more
for
Great communication throughout (quick responses, clear communication, etc).
Reply from Cyd West
March 19th, 2024 04:50 PM
I'm thrilled to hear that you had such a positive experience, Allan! Excellent communication is a cornerstone of our service at First Community Mortgage. Your 5-star rating and kind words truly mean a lot to me. Looking forward to assisting...
read more
for
Cyd is very responsive and helpful. She made the process painless and quick.
Reply from Cyd West
March 19th, 2024 04:52 PM
I greatly appreciate your kind words and the 5-star rating, Courtney! I'm delighted to hear that you found our process to be painless and quick. It's always my goal to provide responsive and helpful service and I'm thrilled that I was able...
read more
for
Very helpful with answering questions as a first time home buyer.
Reply from Cyd West
March 19th, 2024 04:54 PM
Thank you, Joseph, for taking the time to leave such a positive review. I'm delighted to hear that you found our interactions helpful, especially as a first-time home buyer. Our team at First Community Mortgage is always ready to assist. Your...
read more
171–180 of 611
About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender