

First Community Mortgage - Harker Heights, TX
Harker Heights, TX

First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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Reviews from Web
Working with Cyd & Laura made the loan experience so much easier, they were great to work with.
Reply from Cyd West
March 18th, 2024 06:44 PM
Thank you so much for your kind words, Ginger. We're so glad to hear that you had a positive loan experience with us. Laura and I always strive to simplify the loan process for our clients at First Community Mortgage. Your 5-star review is...
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Very communicative when things needed to be done. Answered all of our questions clearly and thoroughly. Overall a super big help and made this process a breeze for us.
Reply from Cyd West
March 4th, 2024 04:56 PM
Kelsie, I'm thrilled to hear that you and Kristen had such a positive experience working with me and my team at First Community Mortgage. Your feedback is much appreciated—it's always our aim to make the process as seamless as possible for...
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Great communication! I felt all of my questions were answered in a reasonable amount of time.
Reply from Cyd West
February 26th, 2024 10:53 PM
I'm delighted to hear that you were satisfied with our communication, Kristin. It's always our aim at First Community Mortgage to provide timely and accurate responses to all our clients' inquiries. Your positive feedback and 5-star rating...
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Frequent communication & updates of status
Reply from Cyd West
February 26th, 2024 10:55 PM
I'm thrilled to know that you had a positive experience with our communication and updates, Alesha. It's important to ensure our customers are well-informed. Your positive feedback motivates us to maintain our standards of service at First...
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Very communicative, knowledgeable and helpful team.
Reply from Cyd West
January 31st, 2024 06:11 PM
Lauren, It was a pleasure to work with you and Ian. You were quick to respond to questions and requests which made our job so much easier. Thank you for trusting me and my team with your home loan. Our service doesn't end with the closing,...
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The constant communication and willingness to answer my questions professionally made my process easy
Reply from Cyd West
January 2nd, 2024 04:01 PM
Gael, thank you for the kind words. My team is absolutely the best and I am so happy that your transaction was seamless and easy. Please reach out to any of us if we can assist you. Our service does not end with the closing. Enjoy your new...
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Open line of communication, and easy general process.😁
Reply from Cyd West
January 2nd, 2024 04:00 PM
Mandy, it is always a pleasure to work with you and Brian. You make it easy and we appreciate that. Enjoy your beautiful new home! Please reach out to me or my team if there is anything we can do to assist. Our service does not end with the...
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Cyd West team made the mortgage process seamless as compared to others. Thank you.
Reply from Cyd West
December 5th, 2023 08:03 PM
Ebenezer, it was a pleasure to work with you. I hope we will have the opportunity to meet your family when everyone is settled. Thank you for trusting me and my team with your home loan. Our service doesn't end with the sale, so please reach...
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A lot of issues with when a question was asked we were given poor explanation. If any at all. Majority of things asked were ignored not only by Cyd but Laura as well. I also did not appreciate or think it was professional that when Cyd missed...
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Cyd was able to match another lender's lower interest rate and Laura was very communicative throughout the entire process to make sure all our papers were collected on time.
Reply from Cyd West
November 20th, 2023 05:25 PM
Shane, from the very first day of meeting you and Jeanna I knew it was going to be a great experience. Your transaction had a lot of moving pieces and you handled them all very smoothly. That made our end of the transaction much easier. FCM...
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender