First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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Very easy process!
Reply from Cyd West
June 26th, 2024 05:21 PM
I'm so pleased to hear that you found the process easy, Joseph! Thank you for the perfect rating. At First Community Mortgage it is my team's goal to make our customers' experiences as smooth and straightforward as possible. It was exciting...
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There was great communication from all parties throughout the whole home buying process.
Reply from Cyd West
June 17th, 2024 04:51 PM
Thank you so much for the stellar review, Clayton! I'm thrilled to hear that you appreciated the level of communication during your home buying process. At First Community Mortgage my team prioritizes keeping our clients well-informed and supported....
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Great communication!
Reply from Cyd West
May 22nd, 2024 04:09 PM
I appreciate your feedback, Adriana! It's always rewarding to hear that my team's communication efforts are effective. Thank you for the 5-star rating and for choosing First Community Mortgage. Don't hesitate to reach out if you need anything...
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Friendly staff, timeliness and help provided
Reply from Cyd West
May 17th, 2024 03:14 AM
I'm thrilled to hear you had such a positive experience with us, Omar. It's always our goal to provide friendly, timely assistance to all our customers. It's fantastic to know we hit the mark for you. Thank you for taking the time to leave...
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This is THE BEST team!! Even prior to a formal relationship, Maci took the time to answer all of our questions. She was very thorough! Laura’s communication was always prompt and clear. She informed us throughout each step. Also, huge thank...
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Reply from Cyd West
May 13th, 2024 03:02 PM
Hi Mel, Thank you so much for your fantastic 5 star review! We always strive to provide top quality service to every client and are pleased to hear that you enjoyed your experience with First Community Mortgage. Macy, Laura and I know that...
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This was my first home purchase and Cyd made it very easy to follow all the steps and helped me throughout the process to learn what was actually happening.
Reply from Cyd West
May 8th, 2024 04:27 PM
Thank you so much, Joseph, for the wonderful review and the perfect rating! It was a pleasure helping you with your first home purchase. I'm thrilled to hear that you found the process easy to follow. It's always my team's goal to make sure...
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There was a bit of miscommunication regarding the down payment and the chat feature of the app.
Reply from Cyd West
May 7th, 2024 03:45 AM
Thank you, Shelby, for taking the time to leave a review. I regret to hear about your experience with the miscommunication regarding the down payment and the chat feature of our app. Your feedback is valuable and will be used for improving...
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What made my experience great was the communication! I felt informed throughout the lending process. The FCM app was also fantastic because it allowed me a way to provide requested information even when I was on the go. The customer service...
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Reply from Cyd West
May 7th, 2024 03:46 AM
I am incredibly grateful for your positive feedback, Angela. Communication is always a high priority for us at First Community Mortgage, so it's wonderful to hear that you felt well-informed throughout the process. I'm thrilled that the FCM...
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Wonderful team to work with! Smooth and fast process, very attentive and knowledgeable and kept us very updated throughout the process. I would 100% recommend them to anyone looking to buy a home (:
Reply from Cyd West
May 7th, 2024 03:49 AM
I'm incredibly grateful for your kind words, Cheyanna. It's always a pleasure to know our clients have had a positive experience. Your recommendation means a lot to us. Here at First Community Mortgage, we strive to provide a smooth and efficient...
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The efficiency and clarity to get this home loan complete in such a short window was very impressive. We felt a part of every step and had foresight of everything that was going to happen along the way!
Reply from Cyd West
May 7th, 2024 03:48 AM
Timothy, I'm thrilled to hear that you were satisfied with the efficiency and clarity during this process. Your feedback makes all the hard work worthwhile. Here at First Community Mortgage, we strive to keep our clients informed and involved...
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender