

First Community Mortgage - Harker Heights, TX
Harker Heights, TX

First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Easy online interface
Reply from Cyd West
November 3rd, 2024 09:36 PM
Thank you for your positive feedback, Thomas. I'm delighted to hear that you found our online interface easy to use. At First Community Mortgage, we strive to provide a seamless and convenient experience for our clients. Your high rating is...
read more
All the information and communication we have troo out tha process
Reply from Cyd West
November 3rd, 2024 09:35 PM
Thank you, Leonardo, for your five-star rating. It was a pleasure to assist you and I'm glad that you appreciated the communication throughout the process. Here at First Community Mortgage, we prioritize transparent and effective communication...
read more
Everything was extremely good, explained and communication was good!
Reply from Cyd West
November 3rd, 2024 09:33 PM
I'm truly delighted to hear about your positive experience, Ruben. It's great to know that our communication and explanations met your expectations. We strive to provide our customers with the best service at First Community Mortgage, and your...
read more
Cyd was able to answer all of my questions as a first time homeowner
Reply from Cyd West
October 1st, 2024 10:20 PM
Erin, I'm thrilled to hear that I was able to assist you, especially as it was your first time buying a home. Your experience is exactly what my team aims for at First Community Mortgage. Thank you for the wonderful review and the perfect rating....
read more
Cyd, Lauren, and Maci were very quick, responsive, and helpful. They streamlined the process stress-free
Reply from Cyd West
October 1st, 2024 05:05 PM
Thank you so much, Connor, for your outstanding review and perfect rating! I'm thrilled to hear that Laura, Macy and I were able to provide a quick and hassle-free experience for you. It's always our goal at First Community Mortgage to ensure...
read more
Cyd West and the entire team were great to work with. Cyd was thorough, knowledgeable and helpful with every step of the loan process.
Reply from Cyd West
September 24th, 2024 12:55 AM
Penni, I'm truly grateful for your positive feedback. It's fantastic to hear that you found our team to be knowledgeable and helpful throughout your loan process. We aim to provide thorough and consistent support to all our clients at First...
read more
It felt like we all worked together to get things done and while things were at a fast pace it felt more like a team than it would have if we chose a different path
Reply from Cyd West
September 24th, 2024 12:57 AM
Thank you so much for your review, Jade! I'm pleased to hear that you felt like part of Team West during our time working together. Here at First Community Mortgage we always aim for a collaborative and efficient process. Your positive feedback...
read more
Cyd and the team were always available to answer questions and they kept me informed throughout the process. First class service!
Reply from Cyd West
September 18th, 2024 04:48 PM
I'm absolutely delighted to hear about your positive experience, Carlin! Transparency and open communication are fundamental values at First Community Mortgage, and I'm thrilled to know you appreciated these aspects during our collaboration....
read more
Absolutely amazing service! Always quick to respond and went above and beyond to ensure we got the loan we needed
Reply from Cyd West
September 16th, 2024 04:12 PM
Neliobet, I'm thrilled to hear that you were satisfied with the service you received. It's always my aim to respond quickly and ensure my clients get the loan they need. Your positive feedback reinforces those efforts for me. I appreciate the...
read more
That she reached out to us about refinancing our home. She reached out at a perfect time.
Reply from Cyd West
August 27th, 2024 05:40 PM
Pablo, I'm thrilled to hear that you were satisfied with the timing and the process of refinancing your home! It's my team's priority to provide timely and efficient service to our customers. Your feedback and 5-star rating mean a lot. We are...
read more
111–120 of 611
About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender