First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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My wife and I were first time homebuyers and didn't know as much as we should have known going into this process. Macy filled in all of the gaps and was very knowledgeable. Furthermore, she was very easy to get in touch with and responded to...
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We were updated for every step of the process . Everyone was so friendly
Reply from Cyd West
March 12th, 2025 09:53 PM
Courtney,Thank you for your 5 star rating and for your kind comments. I'm happy that my team kept the lines of communication open throughout the process. It is always our goal to end the transaction with a new friend and I'm glad we hit the...
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Wife handled everything. I got the emails never heard from the actual person .
Reply from Macy Sills
March 3rd, 2025 10:10 PM
Thanks for the review, Jonathan! Your wife was a pleasure to work with! I hope y'all both enjoy your new home!
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It was very difficult to work with someone as a trucker who did not call until the last minute to have me sign things. I specificly ask for phone calls since I cannot text or connect with emails over the road. A simple heads up for sending...
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Everyone has been so suppomwalkimthrough this proces. I come into the office and am greeted like FAMILY. This put Me at ease with everyone. Staff is very professional and helpfu. Can't ask for any bette.
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Reply from Cyd West
February 26th, 2025 06:10 PM
Hi Vera, Thank you so much for your kind words and for taking the time to share your experience! It means the world to me that you felt welcomed and at ease throughout the process. We strive to treat each client like family, and I'm thrilled...
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Handled quickly
Reply from Cyd West
February 13th, 2025 10:43 PM
Timothy, I really appreciate you taking the time to leave a review. I'm glad to hear that the process was quick for you. If there's anything more I can do to improve your experience or assist you further, please let me know. Your feedback is...
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Ilse and the entire shine team were such a big help in not only helping us find our new dream home but also the selling of our previous home, answered the millions of questions we had, and made the whole experience feel more like a friend helping...
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Reply from Cyd West
February 10th, 2025 05:35 PM
Wow, Merrisa, this review truly made my day! It sounds like you worked with Ilse and the Shine Team, and while I appreciate the shout-out, I want to make sure they get the proper recognition for their amazing work. I'm so glad to hear they...
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Working with Macy Sills was such a smooth process and she was very understanding, patient and nice. Cyd West was very informative and prompt with updates and call backs and answered all my concerns
Reply from Cyd West
February 10th, 2025 05:26 PM
Wow, Melody, thank you so much for this wonderful review! I'm so glad I could help make your experience smooth and informative. I really appreciate you taking the time to share your feedback, and I'm thrilled to hear everything went so well....
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Loads of communication and explanation from Cyd's team
Reply from Cyd West
January 31st, 2025 04:05 PM
Nicholas, thank you so much for the wonderful review! I'm so glad to hear you felt well-informed throughout the process. My team and I really prioritize clear and consistent communication, so this feedback means the world. We appreciate you...
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The communication from Cyd and her team was amazing and helped us feel comfortable every step of the way!
Reply from Cyd West
January 31st, 2025 04:05 PM
Caithryn, thank you so much for the wonderful review! I'm thrilled to hear that you felt comfortable throughout the entire process. Making sure my clients understand everything and feel supported is my top priority, so this feedback means the...
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender