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Reviews from Web
Smooth process
Reply from Guild Mortgage - Rob Frey
October 7th, 2025 12:05 PM
Lou, thank you for taking the time to complete the survey and for the 5-stars. Smooth is the goal and I am happy you felt the process was smooth.
I had such an amazing experience! Rob was amazing to work with from beginning to end! I am so thankful to have been referred him and I will definitely recommend to anyone in the future
Reply from Guild Mortgage - Rob Frey
October 5th, 2025 09:44 PM
Samantha!!! Congratulations on your first home! I am so excited for you.
Thank you for taking the time to complete the survey and for the 5-stars. You really were a pleasure to work for. Thanks again and reach out if you need anything.
Communication was a mess the interest rate and apr are disgusting we will be refinace as soon as Possabile with a diffrent company as soon as possible . The fact that you kept asking my wife if we were married i felt was highly disrespectful...
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Reply from Diane Leib
October 13th, 2025 05:34 PM
We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...
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No delays or glitches.
Reply from Guild Mortgage - Tom Lutz
October 6th, 2025 05:56 PM
Thanks Wade. I appreciate you sending this great review!
Great communication
Reply from Tom Lutz
October 13th, 2025 04:44 PM
I'm glad you appreciated the communication, Betty. Ensuring clear and open lines of dialogue is a priority for me. If there's anything else I can assist you with, please don't hesitate to get in touch.
I had an outstanding experience working with Rob Frey throughout the mortgage process. From our first conversation, it was clear that he is not only deeply knowledgeable about the industry but also an exceptional communicator. Every step was...
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Reply from Guild Mortgage - Rob Frey
October 1st, 2025 08:23 PM
Bob, thank you for taking the time to complete the survey and for the 5-Stars. Working with you is always a pleasure and I appreciate every opportunity so much. You are a great advocator for your clients and I learn from you each time we work...
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Rob was very knowledgeable and communicated the whole way through the process. It is always a pleasure to work with Rob and his team.
Reply from Guild Mortgage - Rob Frey
September 30th, 2025 06:17 PM
Thanks Greg for taking the time to complete the survey and for the 5-star review. I appreciate every opportunity to work with you and your valuable clients. You are always great to work with - let's do it again!
Great to deal with. Very thorough communcations, takes time to discuss any items when there are questions.
Reply from Owner
October 1st, 2025 08:24 PM
Thank you, Bob, for taking the time to complete the survey and for the 5-star review. I appreciate the opportunity to work with you and your valuable clients. You were great to work with - let's do it again!
Rob was verry helpful with my clients explaining everything in details as they requested information. Very thorough communication
Reply from Guild Mortgage - Rob Frey
September 30th, 2025 06:17 PM
Thank you, Bob, for taking the time to complete the survey and for the 5-star review. I appreciate the opportunity to work with you and your valuable clients. You were great to work with - let's do it again!
Rob was exceptional throughout the entire process. This is the second home I purchased with Rob's help and he makes it as seamless as possible.
Reply from Owner
October 1st, 2025 08:24 PM
Sam, thanks for taking the time to complete the survey and for the 5-star review. And more importantly, thank you for allowing me to take care of you again. You are a pleasure to work for, and I appreciate it so much. Enjoy your new home!!!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2163727
Disclaimer
We are licensed to do business in the states of Pennsylvania, Delaware, Florida and Maryland.