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Reviews from Web
We had an absolutely wonderful experience with Rob and the Guild team! They were patient with us when things took us longer than expected and were expeditious when time mattered. They were able to speak to us like humans and didn't make us...
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Reply from Owner
October 16th, 2025 01:49 PM
Chris and Chelsea! Thank you so much for the opportunity to help you and your family with the purchase of your home. And, thank you for taking the time to complete the survey given your super busy (and joyous) lives. Congrats again on everything!...
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We had an absolutely wonderful experience with Rob and the Guild team! They were patient with us when things took us longer than expected and were expeditious when time mattered. They were able to speak to us like humans and didn't make us...
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Reply from Guild Mortgage - Rob Frey
October 16th, 2025 01:49 PM
Chris and Chelsea! Thank you so much for the opportunity to help you and your family with the purchase of your home. And, thank you for taking the time to complete the survey given your super busy (and joyous) lives. Congrats again on everything!...
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Tom Lutz is extremely patient with new agents with minimal real estate experience. Great Lender to work with.
Guild Mortgage - Diane Leib has received a review with 5 star rating from Gini P
Reply from Owner
March 17th, 2026 01:09 PM
I appreciate your positive rating, Gini. Thank you for your support.
I have known Diane for years and her reputation for being the BEST is spot on. I trusted her to guide me through the procedure. I also want to give a special thanks and appreciation to Jordan who was professionl yet friendly to deal with. Thank...
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Reply from Diane Leib
October 23rd, 2025 04:30 PM
I really appreciate the feedback and am looking forward to working with you again.
The communication was good , but it could have been better. There wasinfomation that could have been explained more so we had a better understanding.
Reply from Guild Mortgage - Rob Frey
October 16th, 2025 03:55 PM
Michael, thank you for your feedback. I’m glad communication was generally good, and I appreciate you pointing out where I could’ve done better. I’m always working to improve, and your input helps me do just that. Wishing you all the best.
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Rob was on the ball with any communication or questions presented by myself or my clients. Transaction was smooth!
Reply from Guild Mortgage - Rob Frey
October 8th, 2025 08:44 PM
Mack, thank you for taking the time to complete the survey and for the 5-Stars. You really were great to work with - we both work on a communicate now not later mentality. Let's do it again!
Rob Frey is beyond awesome!!!!
Reply from Owner
October 8th, 2025 08:45 PM
Wow! Thanks, Michael, for taking the time to complete the review and for the kind words. We make a great Team, and I appreciate every opportunity. Let's do it again!
Communication was unbeatable!!!!
Reply from Guild Mortgage - Rob Frey
October 7th, 2025 02:08 PM
Michael, thank you for taking the time to complete the survey and for the 5-Stars! Sharing the desire to keep our clients updated makes communications with you so easy! We make a great Team - let's do it again!
Tom Lutz is the very best
ALWAYS GOES THE EXTRA MILE
customer service is impeccable
kindness is impeccable
great service + kindness = exceptional outcopmes every time!
Reply from Guild Mortgage - Tom Lutz
October 6th, 2025 05:49 PM
Jenni, I appreciate your generous feedback. I'm so glad to hear that you found the service and level of care up to your expectations. Going the extra mile is something I strive for with every client interaction. If there's ever anything more...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2163727
Disclaimer
We are licensed to do business in the states of Pennsylvania, Delaware, Florida and Maryland.