Guild Mortgage - Waterloo, IA

Waterloo, IA

4.95

(550)

Mortgage

Contact Info

(319) 378-0501

Waterloo, IA

https://branches.guildmortgage.com/ia/waterloo/waterloo-45.html

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.95

(550)

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The entire experience was smooth and professional

Fast response to phone calls and emails. Very knowledgeable about several types of loan options.

Reply from John Higdon

December 18th, 2025 04:25 PM

Thank you so much for the awesome review, Rick! It was a pleasure working with you and hope to work with you much more! You do am amazing job for your clients and communication was amazing. Keep up the great work as well!

As a brand new agent there were some hiccups on my part but Johnny and his team walked me through them and could not have been kinder. Always professional and occasionally hilarious, it was truly a pleasure to have worked with him on my first...

Reply from John Higdon

December 12th, 2025 09:26 PM

I appreciate your kind words, Rhonda. I'm glad I could assist you through your first transaction and that you found the experience both professional and enjoyable. Working with new agents is always rewarding, and I'm pleased that our team could...

Overall a great experience. Derek is of very high character and I would recommend his expertise to anyone. Thank you, Derek!

Reply from Derek Forsythe

December 5th, 2025 05:18 PM

I'm grateful for your kind words, Wesley. It's fulfilling to know that you had a positive experience and that my character and expertise made a difference for you. Recommendations are invaluable to me, and I appreciate your trust. If there's...

Thank you for everything during the purchase of my new home! It was a smooth process and great communication!!

Reply from John Higdon

November 22nd, 2025 03:57 AM

I'm pleased to hear that the home purchasing process went smoothly for you and that the communication met your expectations. Being part of your journey to a new home is a privilege, and ensuring clear communication is something I strive for....

Straight forward and not confusing and if I had any questions they got answered.

Reply from John Higdon

November 21st, 2025 12:31 PM

It's great to know that the process was straightforward for you and that your questions were answered. Providing clear information is important to me, and I'm glad I could help you in that way. If there's anything else you need or if more questions...

Working with John and Dacia was a super smooth and easy process. They were there to answer any of my questions when needed! When I was struggling to decide if this was the right move , John always came back with such reassurance and worked...

Reply from Owner

June 29th, 2026 12:00 AM

Thank you for your review, Nikki! We appreciate the opportunity to serve you and wish you the best in your new home!

Great to work with available and open to questions or just to chat about anxieties revolving around the first time home buyers experience

Reply from John Higdon

November 16th, 2025 01:41 AM

I'm glad I could be available to address your questions and help with any anxieties as you navigated buying your first home. It's important to me that you felt supported throughout the process. If you ever want to discuss more or need assistance...

We are beyond grateful for Johnny's help with buying our first home. From the start, I asked tough questions and felt lost on what to do. He was patient, honest, attentive, direct, respectful, and had our back through the entire process. He...

Reply from Owner

March 30th, 2026 01:44 PM

Thank you for allowing my team to tag along with your home loan purchase! It was our pleasure and we hope you love your new home!

Reply from John Higdon

December 18th, 2025 04:27 PM

We're pleased to know that our team provided the support and guidance you needed throughout your home-buying journey. It's important to us that every client feels respected and informed, and we're glad he could be there every step of the way...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2025

Time Zone

Central Standard Time (CST)

Licenses

NMLS# 2732029

Disclaimer

We are licensed to do business in the states of Iowa, Florida, Georgia, Illinois, Kansas, Minnesota, Missouri, Nebraska and Wisconsin. (www.nmlsconsumeraccess.org/);