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Guild Mortgage - San Antonio, TX

San Antonio, TX

4.96

(934)

Mortgage

Contact Info

(210) 679-1600

San Antonio, TX

https://branches.guildmortgage.com/tx/san-antonio/san-antonio-932.html

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.96

(934)

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Purchasing a home can be stressful and overwhelming but working with Jeff made this process less of that for me. He was always available for any questions or concerns that came up. His knowledge and expertise got us through it all!

WOW – Bobbie took the sting out of refinancing our home, she was very professional, knowledgeable and extremely responsive in returning every call and email, even after hours. Bobbie and her team made the process seamless and easy as 123. You...

Jeff was always on top of whatever paperwork was being requested and understood that life still happens while preparing to buy a house. When I wasn’t able to provide paperwork immediately he understood and help keep things rolling despite this....

If you want to have an extremely stressful and frustrating closing experience then go with Jeff Cruz. We were charged an additional $250 for a rush appraisal fee that we did not know or approve of. We did not dispute it because our closing...

Reply from Owner

August 28th, 2023 09:29 PM

Hi Tiffany, I'm extremely disappointed to see this review. I understand your frustration and realize your closing was delayed. I am very familiar with your file and reviewed the timeline. You requested to hold off on ordering your appraisal...

Jeff was incredibly easy to work with and guided us through the process of our loan application, a complicated endeavor for first-time homebuyers. He worked with our timeline requirements and was able to get us from our initial offer to moving...

My fiancé and I just purchased our first home, and Jeff was an integral part of making our experience so smooth. Great communication throughout the process and a pleasure to work with.

Great experience working with Jeffrey Cruz. Was easy to reach by phone, email or text. Answered our questions quickly. Would highly recommend!

Hello,We just wanted to say that Jeff and his Amerifirst team did a great job with our mortgage loan.Jeff was always available to answer any questions we had, and he was thoroughly knowledgeable about the VA loan process.If we ever buy another...

Bobbie was amazing to work with . She communicated with us any time we had questions , day or night, 7 days a week.She made the whole process very smooth. We will use her again will definitely refer friends and family to her.

Jeff was very courteous and helpful as we proceeded through the process and paperwork to complete our home refinance. There was an additional form or two that were recognized as needed later in the process that it would have sped the process...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2023

Time Zone

Mountain Standard Time (MST)

Licenses

NMLS# 1390080

Disclaimer

We are licensed to do business in the states of Texas, Florida, Louisiana and Oklahoma.