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Guild Mortgage - San Antonio, TX
San Antonio, TX
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jeff and his team are awesome! Their clear communication about what I needed to do got all the paperwork for closing done in a minimal amount of time. They explained and answered all our questions thoroughly. Very patient while we ran through...
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Jeff was awesome
Reply from Jeffrey Cruz
August 20th, 2024 02:36 PM
Austin, thanks for taking time to comment on your personal experience. I appreciate the opportunity to you gave me and my team to be part of your home purchase!
Clients thought communications was a little aggressive to the point that it made them cry. Please have in mind they are a young couple and clientd have a lot sometimes going on in the personal life we need to have a more professional why to...
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Reply from Chantelina Fritz - Guild Mortgage
July 11th, 2025 04:35 PM
Thank you for your feedback, Norma. I am truly sorry to hear that your clients felt my communication was aggressive and that it caused them distress. This was never my intention, and I deeply regret any discomfort I may have caused. I appreciate...
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We appreciated the extra time and effort to help us purchase the house from such a long distance.
Reply from Jeffrey Cruz
August 18th, 2024 02:51 AM
I'm really glad to hear that you appreciated the extra time and effort I put into helping you purchase your house, Diane. It was definitely a unique challenge due to the distance, but ensuring a smooth process for you was my top priority. Thanks...
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Jeff is a true professional, with outstanding knowledge regarding his job. I am looking forward to working with Jeff in the future, and would highly recommend him for your financial needs.
Super friendly staff. And me being a first time home buyer, I didn't feel the process was over bearing thanks to your team and professionalism.
Reply from Jeffrey Cruz
August 6th, 2024 09:49 PM
Hi Binh! thanks so much for your feedback. It was our honor to be part of your home purchase. We are grateful for the trust you placed in us.
Jeff was very knowledgeable and professional, and I I'm looking forward to working with him in the future.
Reply from Jeffrey Cruz
August 6th, 2024 03:29 PM
I'm thrilled to hear that you had a positive experience, Ronald! Your kind words are greatly appreciated. I take pride in being knowledgeable and professional - it's significant that it was noticed. It was a pleasure helping you with your purchase...
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Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Ron L
Super friendly staff. And me being a first time home buyer, I didn't feel the process was over bearing thanks to your team and professionalism.
Working with Jeff
Reply from Jeffrey Cruz
August 6th, 2024 03:32 PM
Randy, thanks for taking time to give your feedback. I'm grateful for the trust you have placed in me.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 1390080
Disclaimer
We are licensed to do business in the states of Texas, Florida, Louisiana and Oklahoma.