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Guild Mortgage - Richland, Yakima, WA

Yakima, WA
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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5 Star
94%
4 Star
3%
3 Star
1%
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1%
1 Star
1%
Reviews from Web
  • A
    Angel E
    Kennewick, WA
    Posted on September 17th, 2025 01:40 PM
    We had good communication throughout the process and carlos was fast with paperwork. We are really pleased with his help.
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    It's great to hear that you found the communication effective and that the paperwork was handled swiftly, Angel. I'm pleased to have been of help throughout the process. If there's anything else you need or any questions you might have in the...
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  • L
    Larenzo O H
    Spokane, WA
    Posted on September 4th, 2025 03:58 PM
    Very on time
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    Thank you for your feedback. Your acknowledgment of my timeliness is appreciated. If there's anything else you need, feel free to reach out.
  • L
    Leticia C
    Pasco, WA
    Posted on September 1st, 2025 09:48 PM
    Carlos worked with me all the way tru the process. It was a very smooth and easy app to use and communicate. For our first time buying our home we were pretty clueless but now I understand all the process clearly. Thank you Carlos Ramos me...
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    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    I appreciate you sharing your experience, Leticia. It’s great to know that the app was user-friendly and that I could help make the home buying process clear for you and your family. Supporting first-time buyers like you is important to me,...
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  • V
    Victor M J
    Kennewick, WA
    Posted on August 28th, 2025 08:20 PM
    Carlos made the home buying process understandable and easy. Especially for a first time home buyer like me. Will for sure recommend!
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    I'm glad I could make your home buying experience smooth and understandable, Victor. It's important to me that first-time buyers feel confident and informed. Thank you for your kind words and for considering recommending my services. If you...
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  • G
    Gloria I B
    Pasco, WA
    Posted on August 7th, 2025 10:21 PM
    What made it great was the communication between both and it made things go more smoothly for me when ever I had questions . No matter the time you were will to answer all my concerns and questions .
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    Gloria, thank you for taking the time to leave a review. I'm pleased to hear that the communication throughout the process was helpful for you. Being available to answer your questions and concerns is very important to me, and I'm glad it contributed...
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  • K
    Kaitlin M B
    MISSOULA, MT
    Posted on July 31st, 2025 01:42 PM
    Carlos was incredible to work with. Always super helpful and explained things in ways I could understand.
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    Kaitlin, thank you so much for your feedback. I'm glad to hear that my explanations were clear and helpful for you. It was a pleasure working with you, and if there's anything more you need assistance with, please don't hesitate to reach out....
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  • J
    Jesus J L
    BENTON CITY, WA
    Posted on July 24th, 2025 03:07 PM
    I Did not like to be lead to believe we were talking about interest rate, when he was talking about the down payment. We both know very well that was not what I ment and there was no clarification on it. I was decieved by the lender in order...
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  • R
    Russell S S
    SPOKANE, WA
    Posted on July 14th, 2025 03:56 PM
    Quick response to all our questions and appointments.
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    Thanks, Russell, for your kind words. I'm glad to hear that my quick responses and timely appointments contributed positively to your experience. Should you have any more questions or need further assistance, don't hesitate to reach out. I'm...
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  • S
    Sebastian Y B
    Mattawa, WA
    Posted on July 2nd, 2025 05:03 PM
    Carlos made the purchase process easy. He was very helpful with answer question. He communicated very well with the whole purchasing process. I really enjoy working with Carlos. I look forward to work with Carlos for future purchases.
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    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    Thank you, Sebastian, for sharing your experience. I'm delighted to hear that I could make the purchase process smooth and that my communication met your expectations. It was a pleasure working with you, and I look forward to supporting you...
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  • R
    Rachel M J
    Pasco, WA
    Posted on June 30th, 2025 03:25 PM
    Carlos was very helpful in our process and made the numbers work for us.
    Reply from Guild Mortgage - Carlos Ramos
    July 7th, 2026 09:01 PM
    I'm pleased to hear that I could help with your process and ensure the numbers aligned with your needs, Rachel. It was a privilege to assist you at Envoy Mortgage Ltd. If there's anything else you need, feel free to get in touch.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2026

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2864172
    Disclaimer
    We are licensed to do business in the states of Washington, California and Montana. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Branch NMLS ID 2864172;