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Guild Mortgage - Palatine, IL

Palatine, IL
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
93%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
1%
Reviews from Web
  • D
    Daniel F
    Crystal Lake, IL
    Posted on August 20th, 2024 02:29 PM
    Everything was going smooth and on time.
    Reply from Steve Vels
    September 16th, 2024 06:44 PM
    Thank you Daniel! it was great working with you...
  • M
    Miranda A
    Crystal Lake, IL
    Posted on August 20th, 2024 12:30 PM
    Communication was great. Thanks!
    Reply from Steve Vels
    August 20th, 2024 02:48 PM
    Thank you Miranda! It was great working with you and your team
  • L
    Luis D C
    Posted on August 19th, 2024 06:43 PM
    Guild Mortgage - Steve Vels has received a review with 5 star rating from Luis D C
  • L
    Luis V
    Norridge, IL
    Posted on August 19th, 2024 06:43 PM
    Every thing was professionally done and on time.
    Reply from Steve Vels
    August 20th, 2024 02:26 AM
    Thank you Luis, and it was great working with you both.
  • B
    Brandy P
    Posted on August 19th, 2024 06:22 PM
    Steve was amazing!!! He was prompt, thorough and patient with answering our many questions. He was also great at keeping us up to date with where we were in the process, highly recommend!!
  • B
    Brandy F
    Crystal Lake, IL
    Posted on August 19th, 2024 06:22 PM
    Steve was very thorough/ patient with explaining the process and answering our many questions. He also kept us informed of where we were in the each step of the process. I would definitely recommend him!
    Reply from Steve Vels
    August 19th, 2024 06:39 PM
    Thank you both for having your trust in me and it was a pleasure to have worked with you both.
  • L
    Lucy R
    Chicago, IL
    Posted on July 22nd, 2024 05:15 PM
    Since the first day steve kept me up with all the updates. If I had questions he always answer them. He really helped me out when it came down to the numbers. I really appreciate all the effort he did.
    Reply from Steve Vels
    August 1st, 2024 05:17 PM
    I'm thrilled to hear that you had such a positive experience, Lucy. It was my pleasure to assist you with your purchase, making sure you were kept updated and your queries were answered. I'm here to help simplify the numbers and make the loan...
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  • C
    Carlos H
    Chicago, IL
    Posted on July 22nd, 2024 05:14 PM
    As a first time home buyer we didn't know how the process was and how long it would take. But Steve was very helpful and explained what we had to do and what we needed to get the house
    Reply from Steve Vels
    August 1st, 2024 05:17 PM
    I'm thrilled to hear that your first-time home buying experience went smoothly, Carlos! It can certainly be a daunting process, but I'm glad I could help clarify things and guide you through it. Your positive feedback means the world to me...
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  • V
    Victor G
    Chicago, IL
    Posted on June 21st, 2024 12:57 PM
    The appraisal process and receiving the the final numbers for closing at the closing table was a lil stressful
    Reply from Steve Vels
    August 30th, 2024 06:38 PM
    Thank you, Victor, for taking the time to share your experience and for giving us a solid 4.25-star rating. I appreciate your feedback regarding the appraisal process and understand how it can be stressful. We continually strive to make our...
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  • L
    Lindsay W
    Plainfield, IL
    Posted on June 3rd, 2024 03:03 PM
    Steve was very helpful and was able to get us into our house but the process was very stressful. There were several factors out of our control though but we were able to work through them. It would have been helpful to get all requests the...
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    Reply from Steve Vels
    December 27th, 2024 06:45 PM
    Thank you for the review and it was a pleasure working with you.. I understand that the process may not have been as smooth as we liked, but when having once in a while an unexpected condition may show up which needs more documentation.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2023

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2523866
    Disclaimer
    We are licensed to do business in the states of Illinois, Florida and Indiana. (www.nmlsconsumeraccess.org/);