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Guild Mortgage - Palatine, IL
Palatine, IL

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Everything was going smooth and on time.
Reply from Steve Vels
September 16th, 2024 06:44 PM
Thank you Daniel! it was great working with you...
Communication was great. Thanks!
Reply from Steve Vels
August 20th, 2024 02:48 PM
Thank you Miranda! It was great working with you and your team
Guild Mortgage - Steve Vels has received a review with 5 star rating from Luis D C
Every thing was professionally done and on time.
Reply from Steve Vels
August 20th, 2024 02:26 AM
Thank you Luis, and it was great working with you both.
Steve was amazing!!! He was prompt, thorough and patient with answering our many questions. He was also great at keeping us up to date with where we were in the process, highly recommend!!
Steve was very thorough/ patient with explaining the process and answering our many questions. He also kept us informed of where we were in the each step of the process. I would definitely recommend him!
Reply from Steve Vels
August 19th, 2024 06:39 PM
Thank you both for having your trust in me and it was a pleasure to have worked with you both.
Since the first day steve kept me up with all the updates. If I had questions he always answer them. He really helped me out when it came down to the numbers. I really appreciate all the effort he did.
Reply from Steve Vels
August 1st, 2024 05:17 PM
I'm thrilled to hear that you had such a positive experience, Lucy. It was my pleasure to assist you with your purchase, making sure you were kept updated and your queries were answered. I'm here to help simplify the numbers and make the loan...
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As a first time home buyer we didn't know how the process was and how long it would take. But Steve was very helpful and explained what we had to do and what we needed to get the house
Reply from Steve Vels
August 1st, 2024 05:17 PM
I'm thrilled to hear that your first-time home buying experience went smoothly, Carlos! It can certainly be a daunting process, but I'm glad I could help clarify things and guide you through it. Your positive feedback means the world to me...
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The appraisal process and receiving the the final numbers for closing at the closing table was a lil stressful
Reply from Steve Vels
August 30th, 2024 06:38 PM
Thank you, Victor, for taking the time to share your experience and for giving us a solid 4.25-star rating. I appreciate your feedback regarding the appraisal process and understand how it can be stressful. We continually strive to make our...
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Steve was very helpful and was able to get us into our house but the process was very stressful. There were several factors out of our control though but we were able to work through them. It would have been helpful to get all requests the...
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Reply from Steve Vels
December 27th, 2024 06:45 PM
Thank you for the review and it was a pleasure working with you.. I understand that the process may not have been as smooth as we liked, but when having once in a while an unexpected condition may show up which needs more documentation.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2523866
Disclaimer
We are licensed to do business in the states of Illinois, Florida and Indiana. (www.nmlsconsumeraccess.org/);