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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Zach kept us in the loop the entire time; from pre-qualification to final closing . He was great to get back to us on any question even on weekends and after hours.
Reply from Zachary Hayes
September 30th, 2026 01:32 PM
Jason, I'm pleased to know that you felt well-informed throughout the entire process from pre-qualification to closing. At Guild Mortgage, ensuring timely responses, even after hours and on weekends, is an important part of how I aim to support...
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It was a smoothe process start to finish.
Reply from Jess Patterson
September 28th, 2026 03:29 PM
I'm glad to hear that everything went smoothly from start to finish, Holly. At Guild Mortgage, we strive to make the process as seamless as possible, and I'm pleased I could be a part of your experience.
My overall experiance was great. Jess helped me throughout the loan process and communcative at every step.
Reply from Jess Patterson
September 25th, 2026 04:35 PM
I'm pleased to hear that you had a great experience, Michael. It was my pleasure to assist you throughout the loan process and ensure clear communication at every step. Thank you for choosing Guild Mortgage.
and Anvery good to work with. They were good to call us back and answer all of our questions.
mainly worked with Brady and enjoyed his knowledge on the reverse mortgage. He gave us good advice, and he has a pleasant personality.
Reply from Brady Peterson
September 16th, 2026 06:57 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Zach was clear, direct, and straight to the point on what our best options were. He was very collaborative throughout the process and great to work with!
Reply from Zachary Hayes
September 15th, 2026 02:57 PM
Carsen, I'm glad to know that you found my guidance clear and direct in helping you explore your best options. Working collaboratively with clients is a key aspect of my role at Guild Mortgage, and I'm happy it made the process enjoyable for...
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ei greatest this is not working properl
Reply from Jess Patterson
September 4th, 2026 03:39 PM
Jacky, it seems like there might be some confusion in your message. If there's anything specific you'd like to discuss or if you need assistance, please reach out to me directly. I'm here to help.
Guild Mortgage - Zachary Hayes has received a review with 5 star rating from Caitlin R
He was able to help us in such a short amount of time! Super easy to get ahold of and kept us up to date frequently. Super awesome!
Reply from Zachary Hayes
September 3rd, 2026 02:47 PM
Caitlin, I'm grateful for your feedback and happy to hear that the process was smooth and efficient for you. Keeping you informed and accessible is always my goal. Thank you for your kind words!
Communication is big to me. I had to ask the buyers agent for updates and never heard from anyone at guild at any point throug the transaction. But the loan got closed so - it was ok.
Reply from Jess Patterson
September 3rd, 2026 01:39 PM
I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...
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The loan process was uneventful just as I want it to be
Reply from Brady Peterson
September 1st, 2026 01:56 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2576063
Disclaimer
We are licensed to do business in the states of Utah, Idaho, Montana and Wyoming. Branch NMLS ID 2576063;