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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Nathan A
Reply from Owner
November 20th, 2025 08:14 PM
Thanks for the 5 stars! So blessed you chose us to work with!
Good communication, fast, friendly and not overly stressful
Reply from Guild Mortgage - Alona Hayes
November 20th, 2025 08:16 PM
Thank you so much for your kind words. I appreciate the opportunity to work with you and hope to do it again in the future! Please feel free to reach out if you have any questions at any time! Thanks again.
Chandler made the impossible possible: seemed to take it personally and see it through til the end 🩷
Reply from Chandler Newton
November 24th, 2025 07:37 PM
It's great to hear that your experience was a positive one, Megan. Taking personal responsibility and seeing things through is important to me, and I'm glad it made a difference for you. If you ever need further assistance, I'm here to help....
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Alona always answers EVERY TIME! She is top notch! Customer Service at its Finest!
Reply from Alona Hayes
November 19th, 2025 08:22 PM
I'm grateful for your kind words, Venessa. It's rewarding to know that my efforts in customer service have made a difference for you. If you need any further assistance or have questions in the future, feel free to contact me anytime.
Chandler will go above and beyond for our clients. When they think there is no way to become a home owner, he will re-assure them that Home Owning is not impossible, and stay with them. His passion for what he does shows in each transaction!!!...
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Reply from Owner
December 3rd, 2025 07:30 PM
Tiffany thank you so much!! It was a pleasure helping your client and I look forward to being of service again! Sometimes just takes a bit of creativity to get the job done. If there's a will there's a way!
Together, we make homeownership dreams come true. You always go above and beyond for our clients. Your response time, problem-solving, and willingness to do more than asked with a smile, surpassess the average Loan Officer. I truly value having...
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Reply from Chandler Newton
November 18th, 2025 08:53 PM
Your kind words mean a lot, Tiffany. I'm glad our collaboration in helping clients achieve their homeownership dreams has been valuable for both of us. I strive to exceed expectations and prioritize quick responses and effective problem-solving...
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Chandler made things easy for me, met me where I needed to be met. Instead of calling he would text to work with my busy work schedule. He always kept me in the loop on the status of how things were progressing. I never had to wonder where...
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Reply from Guild Mortgage - Chandler Newton
November 7th, 2025 09:42 PM
Elsa, you made my day with this review. I cannot express how much I appreciate this and the opportunity to help your family into your new home. Please feel free to use me as a resource moving forward! Just because the transaction is complete...
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Because you (Alona Hayes) makes an extra effort in getting someone qualified. And in a timely manner
Reply from Guild Mortgage - Alona Hayes
November 20th, 2025 08:17 PM
We work incredibly hard to ensure our borrowers are taken care of! Thank you for the kind words.
When you need help, Alona is there, aphone call away. And she provides the information needed in a timely manner.
Reply from Guild Mortgage - Alona Hayes
November 20th, 2025 08:17 PM
It's good to know that my support and timely information have been helpful to you, Dennis. Should you have any more questions or need further assistance, please don't hesitate to give me a call.
Very helpful people. Everyone was so helpful with stuff I didn't understand. I was confused at first but they all helped me through it all. They all were very nice about everything. I would recommend them to everyone.
Reply from Owner
November 20th, 2025 08:18 PM
I'm pleased to hear that the assistance you received helped clarify any confusion, James. It's important to me that all your questions were addressed with kindness. If you ever need more information or further assistance, you're welcome to...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1015161
Disclaimer
We are licensed to do business in the states of Oklahoma, Arkansas, Colorado, Kansas, Missouri and Texas.