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Reviews from Web
Alona is extremely professional and an absolute pleasure to work with. Her communication is always clear, timely, and thorough, which makes the entire process smooth and stress free. She truly cares about her clients and goes above and beyond...
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Reply from Alona Hayes
February 23rd, 2026 03:48 PM
Thank you for sharing your experience, Terry. Hearing that the process was smooth and stress-free is truly validating. I strive to ensure each client feels supported, so your kind words mean a lot. If you ever need assistance again, I'm here...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Pam K
Reply from Owner
April 1st, 2026 02:37 PM
I appreciate your positive rating, Pam. If there's anything else I can assist with, please feel free to reach out.
rea communication through the whole transaction. Alona explained to the customers very plainly the different types of loans that were available!
Reply from Guild Mortgage - Alona Hayes
April 1st, 2026 02:38 PM
I'm pleased to hear that the communication met your expectations, Pamela. I strive to make sure every client feels informed about their options. If you have any further questions or need additional assistance, please feel free to reach out.
Great communication and easy transactoin!
Reply from Alona Hayes
February 10th, 2026 03:26 PM
I'm glad to hear that the communication and transaction process was smooth for you, Hana. If you have any more questions or need assistance in the future, I'm here to help.
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Scott K
Reply from Owner
January 29th, 2026 07:25 PM
I appreciate your positive rating, Scott. Thank you for choosing to work with me at Guild Mortgage. If you have any future questions or need assistance, please feel free to reach out.
The communication was fantastic and always availible through phone, email and text. I can't say enough about the amzing people that make up this office. I had begun my process in early December and had questions through the holidays, most places...
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:26 PM
Scott, I'm truly grateful for your thoughtful review. It means a lot to know that my efforts to assist you during the holidays and ensure open communication made a positive impact on your experience. I was pleased to be there on your closing...
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I recommend working with Chandler Newton!
Reply from Owner
January 26th, 2026 02:42 PM
Thank you so much!!!
He made sure to explain along every step of the way. This was our first time buying a home, and he ensured that we were comfortable every step of this process. He never once complained about communication either even though I knew it was not...
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Reply from Guild Mortgage - Chandler Newton
January 26th, 2026 02:43 PM
Thank you so much La-Shun! No worries at all we got you covered even off the clock! Thank you for trusting me with your home purchase. We are always around if you need anything!
Alona is FANTASTIC! Highly recommend!!
Reply from Owner
January 29th, 2026 07:26 PM
It's wonderful to hear your enthusiastic feedback, Kelly. I'm glad that you had such a positive experience. Your recommendation means a lot to me. If there's anything else I can do for you, please don't hesitate to reach out.
Alona was absolutely fantastic! She was on top of everything. When we hit a snag, she came through with a back-up plan for us and saved our purchase! I can confidently say that we could not have made this happen without her knowledge and expertise....
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Reply from Guild Mortgage - Alona Hayes
January 29th, 2026 07:27 PM
I'm grateful for your kind words, Kelly. It’s fulfilling to hear that my efforts had such a positive impact on your home purchase journey. Providing solutions and ensuring everything stays on track is always my goal. I am pleased to know you'll...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2023
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1015161
Disclaimer
We are licensed to do business in the states of Oklahoma, Arkansas, Colorado, Kansas, Missouri and Texas.