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Guild Mortgage - Lacey, WA

Lacey, WA
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Katherine M
    Shelton, WA
    Posted on October 28th, 2024 02:38 AM
    I would rate it as good - better than OK, just not quite great. Again, Kim was always really friendly and responsive, which is wonderful. We just had several confusing conversations when it was close to locking in a rate, and it impacted my...
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    Reply from Kim Torres
    November 7th, 2024 02:40 AM
    We’re sorry that your experience wasn’t great and appreciate you taking the time to share your feedback with us. We want you to know that we’re already working on addressing your concern. Our team will be in touch with you shortly to ensure...
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  • R
    Russ K
    Yelm, WA
    Posted on October 27th, 2024 08:18 PM
    We closed on time with no issues.
    Reply from Kim Westall
    October 28th, 2024 07:26 PM
    Thanks Russ! Glad we got it done for your client!
  • D
    Dennis F
    Posted on October 25th, 2024 09:50 PM
    Guild Mortgage - Brenda Thornbrue has received a review with 5 star rating from Dennis F
  • K
    Kelly Z
    Shelton, WA
    Posted on October 25th, 2024 04:01 PM
    Kim’s communication was top notch. I represented the seller and she kept me updated every step of the way. I appreciate her professionalism and commitment to get it closed on time with no issues whatsoever.
    Reply from Kim Torres
    November 4th, 2024 04:04 PM
    I'm thrilled to hear such positive feedback, Kelly! It was a pleasure to keep you updated throughout the process and I'm glad you appreciated my commitment. I always aim to ensure a smooth and on-time closing. Thank you for entrusting me with...
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  • T
    Trish M
    Yelm, WA
    Posted on October 25th, 2024 01:58 PM
    Kim is amazing, her communication with the client and my self and my team is awesome. She is my go to lender because of how well she treats my clients, her knowledge and communication.
    Reply from Kim Westall
    October 25th, 2024 04:23 PM
    Thank you so much for your kind words, Trish! Your feedback is greatly appreciated. Being your go-to lender is a privilege and I'm delighted to hear that you've been satisfied with the service. Your trust and confidence in my knowledge and...
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  • J
    Jarred V B
    Posted on October 25th, 2024 01:25 AM
    Guild Mortgage - Jeff Devlin has received a review with 5 star rating from Jarred V B
    Reply from Owner
    April 15th, 2025 06:17 PM
    Thank you so much Jarred! Was terrific working with you!!
  • J
    Jarred V
    Port Orchard, WA
    Posted on October 25th, 2024 01:24 AM
    Jeff was great and easy to work with!
    Reply from Jeff Devlin
    November 4th, 2024 01:25 AM
    I'm thrilled to hear that you found our process easy and enjoyable, Jarred! It was a pleasure working with you on your purchase. Your feedback and high rating truly mean a lot to me and the whole Guild Mortgage team. Looking forward to any...
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  • K
    Karri H
    Port Orchard, WA
    Posted on October 23rd, 2024 07:23 PM
    Brenda was amazing to work with. She responded promptly on all occasions and allowed our transaction to go very smoothly. I will definitely refer others to Brenda!
    Reply from Brenda Thornbrue
    October 23rd, 2024 07:32 PM
    Thank you, Karri! Your kind words mean a lot to me. It was a pleasure to work with you. Referrals are the highest compliment I can receive, and I appreciate your confidence in me. If you need anything in the future, don't hesitate to reach...
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  • D
    Dennis F
    Port Orchard, WA
    Posted on October 22nd, 2024 02:58 PM
    For me it went very smoothly
    Reply from Brenda Thornbrue
    October 23rd, 2024 07:33 PM
    I'm thrilled to hear that your loan process went smoothly, Dennis! Your positive feedback is greatly appreciated. Here at Guild Mortgage, we strive to make our clients' experiences as smooth as possible. Thanks for your 5-star review! If you...
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  • R
    Rachel K
    Shelton, WA
    Posted on October 22nd, 2024 02:10 PM
    Kathy is amazing, excellent to work with. Thank You Kathy and Team 😊
    Reply from Kathy Randich
    October 22nd, 2024 03:31 PM
    Thanks so much Rachel! So thrilled for you. :)
  • 1041–1050 of 4821
    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2576100
    Disclaimer
    We are licensed to do business in the states of Washington, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Montana, Oregon, South Dakota and Tennessee. Branch NMLS ID 2576100; AZ BK#0018883; AZ BKBR# 1050985; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;